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- Tasks: Set up meetings and events, ensuring everything is perfect for our guests.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community.
- Benefits: Competitive salary, wellness programmes, discounts, and career development opportunities.
- Other info: Enjoy a supportive environment with a focus on sustainability and community.
- Why this job: Be part of an exciting transformation and make a real impact in hospitality.
- Qualifications: Experience in team management and a passion for exceptional customer service.
The predicted salary is between 30000 - 35000 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Belfry Meetings and Events
At The Belfry we have beautiful event spaces. Our comprehensive and stylish meeting facilities comprise of 24 conference and banqueting rooms and can cater for a variety of events from board meetings to a full-scale conference or a product launch. The resort also caters for more leisure based events such as weddings, christenings and birthday celebrations.
Salary
The on-target earning potential for this role is £32,528.19 annual salary, compromising of a base salary of £30,890.19 plus a qualified estimate of £1,638.00 gratuities per annum.
About the role
As the Night set-up Supervisor, you will be responsible for the setup of meetings and events for the upcoming days. You will also be responsible for:
- Assisting the Management team in supplying excellent customer care and service
- To ensure Conference rooms are set to hotel standard
- Ensure all BEO set up details are understood and clarified when required
- Maintain health and safety standards within set-up team
- Occasionally conduct organiser meet and greets
About you
The ideal candidate will be driven to deliver exceptional customer service in a stunning environment and be an inspirational leader who develops your team and fosters excitement for our food and drinks offering. In addition, you will be:
- Standards-driven, with a fantastic eye for detail
- Problem-solver, experienced in taking the initiative and achieving seamless services
- Able to develop strong relationships with your guests, team, and colleagues
- Experience managing a team
- Used to working nights into morning
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Night set up Corodinator in Sutton Coldfield employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night set up Corodinator in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The Belfry. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality during interviews! The Belfry values a vibrant team, so let your passion for customer service and teamwork shine through. Be yourself and share your experiences that align with their values.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle specific scenarios related to event setups or customer interactions. Practising your responses can help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Night set up Corodinator in Sutton Coldfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Night Set-Up Coordinator role. Highlight your experience in event setup and customer service, and show us how you align with our values at The Belfry.
Show Off Your Attention to Detail: As a standards-driven role, we want to see your eye for detail shine through. Use specific examples from your past experiences that demonstrate how you've maintained high standards in your work.
Be Yourself: We’re looking for genuine personalities who can connect with our guests and team. Don’t be afraid to let your personality come through in your application – we want to know what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know the Venue Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, recent renovations, and the types of events they host. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their success as a Night Set-up Coordinator.
✨Showcase Your Attention to Detail
As a Night Set-up Supervisor, having a keen eye for detail is crucial. Prepare examples from your past experiences where your attention to detail made a significant impact on an event or project. This will demonstrate your ability to meet the high standards expected at The Belfry.
✨Emphasise Team Leadership Skills
The role requires managing a team, so be ready to discuss your leadership style. Share specific instances where you successfully led a team, resolved conflicts, or motivated others. Highlighting your ability to foster excitement and collaboration will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios will help you articulate your thought process clearly during the interview.