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- Tasks: Support the sales team in achieving targets and coordinate exciting events.
- Company: Join the award-winning Belfry Hotel & Resort, a luxurious destination.
- Benefits: Enjoy competitive pay, wellness support, and career development opportunities.
- Other info: Work in a supportive environment with clear pathways for growth.
- Why this job: Be part of a dynamic team making memorable experiences for guests.
- Qualifications: 1+ years in hotel sales, excellent communication, and customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 & 2025 Caterer’s Top 30 Best Places to Work.
The Sales Team
The Belfry Hotel & Resort Sales Team won the miaList Best Sales and Marketing Team, a testament to their excellent customer relationships and results-driven work ethics. Our sales office is a fast-paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
About the Role
As a C&E Sales Executive you will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained. You will also be responsible for:
- Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed.
- Directly answers all incoming group inquiries/opportunities.
- Being the point of contact with the customer for all pre planning details.
- Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort.
- General call handling to discuss event details including using questioning techniques and handling objections.
- Conducting face to face site visits/menu tastings and final detail calls.
- Booking and attending client pre & post event meetings.
- Assist in taking enquiries and covering the phones during busy period.
About you
The ideal candidate will have a minimum of 1 years’ experience in a mid to large hotel sales team and possess excellent verbal & written communication skills. In addition, you will be:
- Methodical - accurate & ability to work on own initiative, with outstanding attention to detail.
- Computer literate, with experience of hotel PMS. i.e. Delphi & Opera.
- Sales focused and enthusiastic, with excellent customer service skills.
- Flexible and capable of working well within a team.
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
C&E Sales Executive in Sutton Coldfield employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C&E Sales Executive in Sutton Coldfield
✨Tip Number 1
Get to know the company inside out! Research The Belfry Hotel & Resort, its values, and recent developments. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that C&E Sales Executive role.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself and your experience in hotel sales. Be ready to discuss how you can contribute to the team’s success at The Belfry.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace C&E Sales Executive in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our dynamic team at The Belfry and contributing to our award-winning sales efforts.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hotel sales or event coordination. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know Your Venue
Before the interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its history, recent renovations, and the services it offers. This will not only show your genuine interest but also help you tailor your responses to align with their values and goals.
✨Showcase Your Sales Skills
As a C&E Sales Executive, you'll need to demonstrate your sales acumen. Prepare examples of how you've successfully handled inquiries or coordinated events in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value communication. Don’t hesitate to ask for clarification if you’re unsure about something; it shows you're engaged and keen to understand.
✨Emphasise Teamwork
The Belfry prides itself on a supportive team environment. Be ready to discuss your experiences working in teams, how you contribute to group success, and how you handle challenges collaboratively. Highlighting your flexibility and enthusiasm for teamwork will resonate well with their culture.