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- Tasks: Join our Housekeeping team to ensure guest rooms shine with cleanliness and warmth.
- Company: The Belfry Hotel & Resort is an award-winning destination with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy flexible hours, wellness programmes, discounts, and opportunities for personal growth.
- Other info: Join a community that values your contribution and supports your career growth.
- Why this job: Be part of a major resort expansion while making a positive impact on guest experiences.
- Qualifications: Previous housekeeping experience preferred; must be enthusiastic, detail-oriented, and a team player.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there’s a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
Housekeeping
Housekeeping at The Belfry Hotel & Resort make it their number one priority to deliver an outstanding, lasting impression to all guests visiting the Resort. Housekeeping consistently achieve our high standards in the rooms and public areas and have excellent attention to detail and pride in what they achieve.
Salary
The on target earning potential for this role is £13.17 hourly rate, compromising of a base hourly rate of £12.71 plus a qualified estimate of £0.46 gratuities per hour.
About the role
As a Housekeeper you will be required to service guest bedrooms to a high standard. You will also be responsible for:
- Ensuring the highest level of cleaning standards are achieved
- Carrying out any additional deep clean or daily cleaning
- Liaising closely with the Housekeeping Manager & Supervisor on a daily basis
- Have pride and commitment in your area of work
About you
Experience in housekeeping is preferred and the ideal candidate will be hard working, a team player, positive, enthusiastic and organised.
In addition to this you will:
- Have a flexible approach to work and shift patterns
- Be standards driven and be able to deliver
- Have an exemplary attention to detail
- Be able to deal with guest enquiries in a friendly manner, as you will be the face of the Housekeeping team around the resort.
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren’t just words; they’re the foundation of our culture and the essence of who we are.
If you’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Supreme Housekeeper - Zero Hours employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supreme Housekeeper - Zero Hours
✨Tip Number 1
Familiarise yourself with The Belfry's values and culture. Understanding their commitment to community, sustainability, and team development will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to discuss specific examples of how you've maintained high standards of cleanliness and dealt with guest enquiries, as this will demonstrate your suitability for the Supreme Housekeeper position.
✨Tip Number 3
Prepare to showcase your attention to detail. You might be asked to describe how you ensure cleanliness and presentation in your work, so think of instances where your meticulousness made a difference in a previous role.
✨Tip Number 4
Be flexible and open about your availability. Since this is a zero hours contract, showing that you can adapt to various shift patterns will make you a more attractive candidate for the role.
We think you need these skills to ace Supreme Housekeeper - Zero Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping. Emphasise any previous roles where you maintained high cleaning standards and provided excellent guest service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of The Belfry Hotel & Resort that attract you, such as their commitment to team development and sustainability.
Highlight Soft Skills: In your application, emphasise soft skills like teamwork, attention to detail, and a positive attitude. These traits are crucial for a Supreme Housekeeper and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Showcase Your Attention to Detail
As a Supreme Housekeeper, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your meticulousness made a difference in maintaining cleanliness and presentation.
✨Demonstrate Team Spirit
The role requires a strong team player. Share instances where you collaborated effectively with colleagues or contributed to a positive team environment, highlighting your flexibility and willingness to support others.
✨Prepare for Guest Interaction Scenarios
Since you'll be the face of the housekeeping team, think about how you would handle guest enquiries or complaints. Practise friendly and professional responses to common scenarios to show your customer service skills.
✨Express Your Commitment to Standards
The Belfry values high cleaning standards. Be ready to discuss your approach to maintaining these standards and any relevant training or certifications you have that demonstrate your commitment to excellence in housekeeping.