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- Tasks: Plan and book unforgettable weddings, social events, and corporate dinners.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community.
- Benefits: Enjoy competitive pay, wellness programmes, and career development opportunities.
- Why this job: Be part of a dynamic sales team and create memorable experiences for clients.
- Qualifications: Detail-oriented, customer-focused, and computer literate with hotel PMS experience.
- Other info: Access to discounts, mental health support, and a commitment to sustainability.
The predicted salary is between 28800 - 43200 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class. The resort has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. We believe in taking care of our team just as much as we do our guests, which is why we were named in the 2024 Caterer's Top 30 Best Places to Work.
Joining the sales team offers a dynamic and fulfilling experience, recognised as the Best Sales and Marketing Team. Our fast-paced environment adopts personal and professional growth, with a focus on exceptional service and maximising potential. The team specialises in conference and events sales, special events, and golf sales, offering diverse opportunities.
In this role you will be responsible for the booking and planning of Weddings, Social Events, and Corporate Dinners. You will be contracted for 40 hours per week, including 1-2 Saturdays per month. Your roles and responsibilities include:
- Delivering exceptional customer service to all clients at all times
- Building and maintaining client relationships
- Undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained
- Communication with the Meeting and Events team to create fantastic experiences
- Achieving individual and team conversion targets
- Arranging and conducting show arounds, showing The Belfry's facilities to their full potential
The ideal candidate will be:
- Methodical - accurate & ability to work on own initiative, with outstanding attention to detail
- Computer literate, with experience of hotel PMS, i.e. Delphi & Daylight
- Guest focused and enthusiastic, with excellent customer service skills
- Flexible and capable of working well within a team
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles.
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance.
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work.
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives to golf course maintenance.
Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they are the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Locations
Special Events Sales Executive employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Special Events Sales Executive
✨Tip Number 1
Get to know the company inside out! Research The Belfry Hotel & Resort, its values, and recent developments. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Special Events Sales Executive. Practice your responses to showcase your customer service skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you top of mind.
We think you need these skills to ace Special Events Sales Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our vibrant team at The Belfry and contributing to our exceptional service.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in event planning and customer service. We love seeing how your skills align with what we’re looking for in a Special Events Sales Executive!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Belfry.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know Your Venue
Before the interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, recent renovations, and the types of events they host. This knowledge will not only impress your interviewers but also help you tailor your responses to show how you can contribute to their success.
✨Showcase Your Customer Service Skills
As a Special Events Sales Executive, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for clients. Highlighting your ability to build and maintain relationships will demonstrate that you understand the importance of client satisfaction in this role.
✨Be Methodical and Detail-Oriented
The job requires a methodical approach and attention to detail. During the interview, share specific instances where your organisational skills made a difference in planning or executing an event. This will reassure the interviewers that you can handle the complexities of event coordination effectively.
✨Emphasise Teamwork and Flexibility
The Belfry values teamwork and flexibility, so be ready to discuss how you've successfully collaborated with others in previous roles. Share stories that illustrate your adaptability and willingness to support your team, especially during busy periods or challenging situations.
