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- Tasks: Deliver luxurious spa treatments and create memorable experiences for guests.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community with a rich history.
- Benefits: Enjoy flexible hours, wellness programmes, discounts, and opportunities for personal growth.
- Why this job: Be part of a supportive team in a stunning environment focused on guest satisfaction and sustainability.
- Qualifications: NVQ Level 3 required; training available for newly qualified therapists.
- Other info: Earn competitive pay with commission on product sales and access to ongoing development.
The Belfry Hotel & Resort is an award-winning hotel, home
to 300+ luxurious bedrooms and suites, several restaurants and bars, events and
meetings spaces, a leisure club and spa. Our three golf courses, including The
Brabazon, are recognised as world-class, and home to this year’s Betfred
British Masters. Whether you\’re drawn to our iconic golf courses, the serenity
of the spa, the excitement of guest services, or our behind-the-scenes
operations, there\’s a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation
with an investment of over £80 million, marking a new and exciting chapter in
our history. The resort has been transformed with the addition of The Masters
Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art
leisure club and a host of other enhancements that elevate the Belfry
experience like never before.
We believe in taking care of our team just as much as we do
our guests. That\’s why we were named in the 2024 Caterer’s Top 30 Best Places
to Work, as well as Springboard’s 2024 Best Employer. So, join us on our
journey as we unveil a new and unparalleled resort.
Spa
The Belfry Spa offers a luxurious escape with 20 treatment
rooms and state-of-the-art amenities. Guests enjoy a serene ambiance in the
relaxation room and immaculate care at the mani-pedi station. The spa\’s
renowned \’fire and ice\’ experience provides rejuvenation through alternating
hot and cold therapies. Highly skilled therapists provide personalised
treatments, delivering over 4000 treatments monthly. Nestled in stunning
surroundings, the spa promises an unforgettable experience with ESPA
treatments, leaving guests feeling blissfully restored and renewed.
Salary
The on-target earning potential for this role is a £12.67
hourly rate, comprising a base hourly rate of £12.21 supplemented by an
estimated £0.46 in gratuities per hour, ensuring a rewarding compensation
package.
About the role
Our Spa Therapists are a lovely supportive team, who are
passionate about delivering personalised treatments in beautiful surroundings.
We offer a range of ESPA treatments to a diverse mix of clients, and our team
love making their experience special. We are looking for someone who will enjoy
delivering luxurious and relaxing treatments with a personal touch, using top
quality products and ingredients. We also provide up to 12% commission on
product sales, as well as running regular product and treatment incentives.
About you
Our ideal candidate will be an experienced Spa Therapist,
although we can offer training and support for newly qualified Therapists. You
will need to hold an NVQ Level 3. All Spa Therapists are given essentials ESPA
training with our in-house ESPA trainer, as well as Advanced ESPA training
which is run by our ESPA supplier and also therapists will be given ORLY
training.
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching
& mentoring, in-house training and provide access to our online learning
platform, The Belfry Campus. We offer apprenticeships in a host of subjects
delivering nationally recognised qualifications to help advance careers, and
our LEAD development programme empowers and inspires our teams to grow from
Team Member through to Executive roles. We aim to promote internally where
possible, nurture ambition and ensure all our team looking to progress have
development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships
and wellness programmes for personal growth. Partnering with The Burnt Chef
Project, we offer mental health support and access to funded counselling. Our
healthcare schemes include life assurance, 24-hour GP services, and health
cash-plans, while our Menopause Support programme provides tailored assistance.
With Wagestream access, you can easily track earnings, manage savings, and
access wages on your terms, promoting financial wellness. Our Cycle2Work scheme
supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long
service recognition, and extra holidays for loyalty and team events. Enjoy
discounts at our resort\’s restaurants, bars, spa, and golf, for you and your
friends & family. Access to Perkbox provides discounts & vouchers for
everyday use plus on the spot rewards for your hard work. We provide free
parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our
Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550
acres in the Midlands, prioritises giving back to our local community and
protecting wildlife. We integrate ESG into everything we do, from charity
initiatives, raising over £20,000 last year, to golf course maintenance. We
track charitable work at personal, departmental, and resort-wide levels to
showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community
that values each individual’s contribution and growth, whilst supporting each
other’s success – regardless of department or role. Our Belfry Beliefs – Make a
Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t
just words; they\’re the foundation of our culture and the essence of who we
are.
If you\’re seeking a place where you can contribute, grow, and
have a lasting impact – then the Belfry Hotel & Resort is the place for
you.
Spa Therapist - Zero Hours employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Zero Hours
✨Tip Number 1
Familiarise yourself with the ESPA brand and their treatments. Understanding their philosophy and product range will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Belfry Hotel & Resort. They can provide valuable insights into the company culture and what it takes to succeed as a Spa Therapist there.
✨Tip Number 3
Prepare to discuss your hands-on experience with various treatments and techniques. Be ready to share specific examples of how you've personalised treatments for clients in the past.
✨Tip Number 4
Showcase your passion for wellness and customer service during any interactions with the hiring team. Highlighting your commitment to creating a relaxing and enjoyable experience for guests will set you apart.
We think you need these skills to ace Spa Therapist - Zero Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Spa Therapist. Include any specific treatments you are skilled in, such as ESPA treatments, and mention your NVQ Level 3 qualification.
Craft a Personal Statement: Write a personal statement that reflects your passion for delivering luxurious treatments. Share why you want to work at The Belfry and how you align with their values of making a difference and supporting team success.
Highlight Customer Service Skills: Emphasise your ability to provide personalised care and create memorable experiences for clients. Mention any previous roles where you excelled in customer service, as this is crucial for the Spa Therapist position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know Your Treatments
Familiarise yourself with the range of ESPA treatments offered at The Belfry Spa. Be prepared to discuss your experience with these treatments and how you can personalise them for clients, showcasing your passion for delivering exceptional service.
✨Showcase Your Skills
Highlight your qualifications, especially your NVQ Level 3 certification. If you're newly qualified, emphasise your eagerness to learn and grow within the role, as well as any relevant training you've undertaken.
✨Emphasise Team Spirit
The Belfry values a supportive team environment. Share examples of how you've worked collaboratively in previous roles, demonstrating your ability to contribute positively to a team and enhance the guest experience.
✨Align with Company Values
Understand The Belfry's core values and be ready to discuss how they resonate with you. Show that you are not just looking for a job, but a place where you can make a difference and grow alongside the company.