Meeting & Events Operations Manager in Birmingham

The Belfry Hotel & Resort is an award‑winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces, and a relaxing leisure club and spa. Our three exceptional golf courses – including the legendary Brabazon – are celebrated around the world. Whether you’re inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest‑facing roles, or energized by the work behind the scenes, you’ll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state‑of‑the‑art leisure club, and a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

At The Belfry we have beautiful event spaces. Our comprehensive and stylish meeting facilities comprise 25 conference and banqueting rooms and can cater for a variety of events up to 1,000 guests across multiple events in one day. From board meetings to a full‑scale conference or product launch, we work with some huge brands and high‑profile corporate clients. The resort also caters for more leisure‑based events such as weddings, christenings and birthday celebrations.

Being the largest department at the resort, our meetings and events department is responsible for over £6m revenue annually, with a number of bars generating 1.6 million plus annual revenue. The department has a payroll budget of £1 million with around 120 team members.

You will be given a 45‑hour per week contract. As the Meeting and Events Operations Manager, you will be responsible for the smooth running of the department, ensuring excellent guest service is delivered by the team at all times. This is a fantastic opportunity for an aspiring F&B manager to gain great experience and skills in a multi‑faceted role at England’s leading resort.

Salary: The base annual rate for this role is £38,000.00 per annum, plus service charge.

Responsibilities:

• Assist the Head of Meeting and Events with a hands‑on approach to the running of the functions and events whilst enhancing the guest experience.
• Work closely with organisers, VIPs and other prestigious clients to deliver their expectations, ensuring the highest attention to detail.
• Liaise with other heads of departments to deliver what the client wants and maintain working relationships.
• Ensure the department exceeds targets by driving success and managing costs.
• Assist with managing, training and developing a large team.

About You:

• Driven to deliver exceptional customer service in a stunning environment.
• An experienced Assistant Manager who has led teams in a similar role, managing a large and diverse team across multiple events.
• An inspirational leader who develops the team and fosters excitement for our food and drinks offering.
• Fantastic eye for detail.
• Problem‑solver, experienced in taking the initiative and achieving seamless services.
• Able to develop strong relationships with guests, team and colleagues.
• Excellent communication and organisational skills.

Belfry Benefits:

• Learning & Development: We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
• Wellness: Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
• Showing Our Appreciation: We recognise and reward our teams through the Belfry Awards, long‑service recognition, loyalty rewards and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
• Making a Difference: Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism and GEO certifications. Our ESG‑led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values: Working here means being part of a supportive, values‑driven community. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – guide how we work, support one another and succeed together.