Assistant M&E Operations Manager

The Belfry Meetings and Events offers beautiful event spaces with comprehensive and stylish meeting facilities comprising 25 conference and banqueting rooms, catering for a variety of events up to 1000 guests across multiple events in one day. The resort also caters for leisure-based events such as weddings, christenings, and birthday celebrations. Our meetings and events department is responsible for over £6m revenue annually, with a number of bars generating £1.6 million plus annual revenue. The department has a payroll budget of £1 million with around 120 team members.

Salary: The base annual rate for this role is £35,500.00 per annum, plus service charge.

About the role: You will be given a 45-hour per week contract. As the Meeting and Events Assistant Manager, you will be responsible for the smooth running of the department, ensuring excellent guest service is delivered by the team at all times. This is a fantastic opportunity for an aspiring F&B manager to gain great experience and skills in a multi-faceted role at England’s leading resort.

Your responsibilities will include:

• Assisting the Meeting and Events Manager with a hands-on approach to the running of the functions and events whilst enhancing the guest experience.
• Working closely with organisers, VIPs, and other prestigious clients to deliver their expectations ensuring the highest attention to detail.
• Liaising with other heads of departments to deliver what the client wants and maintain working relationships.
• Ensuring your department exceeds targets by driving success and managing costs.
• Assisting with managing, training, and developing a large team.

About you:

• Driven to deliver exceptional customer service in a stunning environment.
• An experienced Assistant Manager who has led teams in a similar role, managing a large and diverse team across multiple events.
• An inspirational leader who develops your team and fosters excitement for our food and drinks offering.
• Fantastic eye for detail.
• Problem-solver, experienced in taking the initiative and achieving seamless services.
• Able to develop strong relationships with your guests, team, and colleagues.
• Excellent communication and organisational skills.

Belfry Benefits:

• Learning & Development: We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership.
• Wellness: Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support.
• Showing Our Appreciation: We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox.
• Making a Difference: Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications.

Our Values: Working here means being part of a supportive, values-driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.