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- Tasks: Welcome guests and manage car park operations for a smooth experience.
- Company: Join The Belfry, an award-winning resort with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy flexible hours, wellness programmes, discounts, and opportunities for personal growth.
- Why this job: Be part of an exciting expansion and contribute to a community-focused environment.
- Qualifications: Great communication skills and a friendly attitude; previous experience is a plus but not required.
- Other info: Access to training and development programmes to help you grow your career.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there\’s a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That\’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
About The Role
As a Parking Attendant at The Belfry, you’ll be the first point of contact for our guests, providing a warm welcome and assisting with the smooth operation of our car park facilities. Your role will be key in ensuring our guests have a seamless and enjoyable experience from the moment they arrive.
Salary
The on-target earning potential for this role is a £12.80 hourly rate, comprising a base hourly rate of £12.21 supplemented by an estimated £0.59 in gratuities per hour, ensuring a rewarding compensation package.
Key Responsibilities
- Directing guests to available parking spaces and ensuring a smooth flow of traffic
- Ensuring that the car park is clean, organised, and safe for guests
- Providing excellent customer service by assisting guests with any parking or vehicle-related queries
- Reporting any maintenance or safety issues within the car park area to the relevant team
- Supporting with other duties as required, including assisting guests with luggage or directing them to key areas on-site
Ideal Candidate
- Excellent communication and customer service skills
- A friendly, approachable, and professional demeanour
- Ability to stay calm and efficient during busy periods
- A good eye for detail and a commitment to maintaining a high standard of cleanliness and safety
- Previous experience in a similar role or within hospitality is desirable, but not essential
- A valid driving license is preferable
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing Our Appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are. #J-18808-Ljbffr
Parking Attendant - Zero Hours employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Attendant - Zero Hours
✨Tip Number 1
Familiarise yourself with The Belfry Hotel & Resort's facilities and services. Knowing the layout of the car park and the various amenities available will help you provide better assistance to guests and demonstrate your commitment to excellent customer service.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to stay calm and effectively direct guests while managing traffic flow is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your friendly and approachable personality during any interactions you have prior to the interview. Whether it's at a networking event or even in casual conversations, demonstrating your customer service skills can leave a lasting impression.
✨Tip Number 4
Research the values and culture of The Belfry. Understanding their commitment to sustainability and community involvement can help you align your responses during interviews, showing that you share their vision and are a good fit for their team.
We think you need these skills to ace Parking Attendant - Zero Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Parking Attendant. Emphasise any customer service experience and your ability to handle busy situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of The Belfry Hotel & Resort that attract you, such as their commitment to team wellbeing and sustainability.
Highlight Soft Skills: In your application, focus on soft skills like communication, friendliness, and professionalism. These are crucial for a role that involves direct interaction with guests.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Showcase Your Customer Service Skills
As a Parking Attendant, you'll be the first point of contact for guests. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've provided excellent service and resolved issues.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. Be prepared to discuss how you would direct guests and handle queries. Practise clear and friendly responses to common parking-related questions to show your readiness.
✨Emphasise Your Attention to Detail
The job requires maintaining cleanliness and safety in the car park. During the interview, mention instances where your attention to detail made a difference in your previous roles. This will demonstrate your commitment to high standards.
✨Stay Calm Under Pressure
Busy periods can be challenging. Share examples of how you've managed stress in fast-paced environments. Highlight your ability to remain calm and efficient, which is crucial for ensuring a smooth flow of traffic and guest satisfaction.
