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- Tasks: Lead a dynamic team to enhance member experiences and drive business success.
- Company: Join the vibrant community at The Belfry Hotel & Resort.
- Benefits: Competitive salary, wellness programmes, discounts, and career development opportunities.
- Why this job: Make a real impact in a supportive environment while growing your leadership skills.
- Qualifications: Supervisory experience and a passion for delivering exceptional guest experiences.
- Other info: Be part of a sustainable community-focused organisation with excellent growth potential.
The predicted salary is between 21800 - 26500 £ per year.
6 days ago Be among the first 25 applicants
About The Role
In this role you will support the leisure management team in delivering an outstanding member and guest experience, to achieve target sales and membership retention. Your role will include: To work with the leisure management team to develop, improve and maintain procedures in the club, to ensure the smooth running of the club on a day to day basis.
- Efficient management of Health & Safety
- Driving the business forward through initiatives and a strong commercial approach
- Maintaining and increasing standards
- Developing and engaging your team
- To deal with any member/guests complaints or issues.
Salary
The on target earning potential for this role is £26,853.20, comprising a base salary of £25,626.00 plus an estimated £1,227.20 gratuities.
About You
We are looking for a highly energetic motivator and leader, who is truly passionate about the industry. The following skills and experience levels are desired:
- At least one year’s supervisory experience
- Experience within a branded or independent leisure club or commercial gym
- First aid / lifeguard training / Pool Plant Room training preferable
- Passionate about delivering a fantastic experience for guests and team alike
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing Our Appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are.
If you\’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Hospitality
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Leisure Club Team Leader employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Belfry's values and mission. This way, you can show how your passion for delivering fantastic experiences aligns with their goals.
✨Tip Number 2
Prepare some examples of how you've led a team or improved processes in your previous roles. We want to hear about your successes and how you can bring that energy to the Leisure Club!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by asking about the team dynamics or how they support staff development. It’s a great way to demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our community at The Belfry.
We think you need these skills to ace Leisure Club Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about creating fantastic experiences for our members and guests.
Highlight Relevant Experience: Make sure to showcase any supervisory experience you have, especially in leisure clubs or gyms. We love seeing how your past roles have prepared you to lead a team and drive business initiatives forward.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and values mentioned in the job description. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re keen on being part of our community at The Belfry.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know Your Stuff
Before the interview, make sure you understand the role of a Leisure Club Team Leader inside out. Familiarise yourself with the key responsibilities like managing health and safety, driving sales, and enhancing member experiences. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
This role requires someone who is passionate about delivering fantastic experiences. Be prepared to share examples from your past where you've gone above and beyond for guests or team members. Your enthusiasm can set you apart from other candidates!
✨Prepare for Situational Questions
Expect questions that assess how you handle complaints or issues with members and guests. Think of specific situations where you successfully resolved conflicts or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team culture, development opportunities, and how they measure success in this role. Engaging with the interviewers shows that you're not just looking for any job, but that you're genuinely interested in being part of their community.
