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- Tasks: Lead the leisure team to enhance guest experiences and manage daily operations.
- Company: Join The Belfry Hotel & Resort, an award-winning destination with luxurious amenities and a vibrant culture.
- Benefits: Enjoy wellness programmes, discounted gym memberships, and access to mental health support.
- Why this job: Be part of a major expansion project and contribute to a community-focused environment.
- Qualifications: Supervisory experience in leisure or fitness settings is preferred; passion for guest service is essential.
- Other info: Opportunities for career growth and development through training and internal promotions.
The predicted salary is between 23800 - 27500 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year\’s Betfred British Masters. Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there\’s a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of GBP80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That\’s why we were named in the 2024 Caterer\’s Top 30 Best Places to Work, as well as Springboard\’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
Leisure Club
The Leisure team at The Belfry Hotel & Resort look after the perfect place to keep fit and stay active with some of the best fitness equipment and facilities in the area. Our expert team are always on hand to welcome our guests and provide fitness advice, personal training sessions and fitness classes.
About the role
In this role you will support the leisure management team in delivering an outstanding member and guest experience, to achieve target sales and membership retention. Your role will include:
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Working with the leisure management team to develop, improve and maintain procedures in the club
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To ensure the smooth running of the club on a day to day basis
- Efficient management of Health & Safety
- Driving the business forward through initiatives and a strong commercial approach
- Maintaining and increasing standards
- Developing and engaging your team
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To deal with any member/guests complaints or issues.
Salary
The on target earning potential for this role is GBP26,853.20, compromising of a base salary of GBP25,626.00 plus a qualified estimate of GBP1,227.20 gratuities.
About you
We are looking for a highly energetic motivator and leader, who is truly passionate about the industry. The following skills and experience levels are desired:
- At least one year\’s supervisory experience
- Experience within a branded or independent leisure club or commercial gym
- First aid / lifeguard training / Pool Plant Room training preferable
- Passionate about delivering a fantastic experience for guests and team alike
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over GBP20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than \’just a job\’: we are a community that values each individual\’s contribution and growth, whilst supporting each other\’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are.
If you\’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
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Leisure Club Team Leader employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Team Leader
✨Tip Number 1
Familiarise yourself with The Belfry's values and culture. Understanding their commitment to community, sustainability, and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of The Belfry Hotel & Resort. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Leisure Club Team Leader position.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and engage a team will resonate well with the hiring managers.
✨Tip Number 4
Research the latest trends in leisure and fitness management. Being knowledgeable about industry developments will demonstrate your passion and commitment to delivering an outstanding experience for guests and members.
We think you need these skills to ace Leisure Club Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure management or supervisory roles. Emphasise any specific achievements that demonstrate your ability to enhance guest experiences and manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the leisure industry and your motivation to lead a team. Mention how your values align with The Belfry's commitment to community and sustainability, and provide examples of how you've successfully managed similar responsibilities in the past.
Highlight Relevant Skills: Clearly outline any qualifications such as first aid, lifeguard training, or experience with health and safety protocols. These skills are crucial for the Leisure Club Team Leader role and should be prominently featured in your application.
Show Enthusiasm for Development: Mention your eagerness to participate in learning and development opportunities offered by The Belfry. Highlight any previous experiences where you have taken initiative in your professional growth, which aligns with their focus on internal promotion and team development.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Show Your Passion for the Industry
Make sure to express your enthusiasm for the leisure and fitness industry during the interview. Share any personal experiences or stories that highlight your passion for helping others achieve their fitness goals.
✨Demonstrate Leadership Skills
As a Leisure Club Team Leader, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully managed a team, resolved conflicts, or motivated others in previous roles.
✨Know the Company and Its Values
Research The Belfry Hotel & Resort and understand its values and mission. Be ready to discuss how your personal values align with theirs, particularly around community involvement and sustainability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding member complaints or operational challenges. Think of specific scenarios from your past experience where you successfully handled similar situations.
