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- Tasks: Lead the housekeeping team, ensuring exceptional cleanliness and guest satisfaction.
- Company: The Belfry Hotel & Resort is an award-winning destination with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy wellness programmes, discounted gym memberships, and access to mental health support.
- Why this job: Be part of a major expansion project and contribute to a community-focused, sustainable environment.
- Qualifications: Experience in housekeeping and strong leadership skills are essential for this role.
- Other info: Join a team recognised as one of the best places to work in hospitality.
The predicted salary is between 22000 - 30000 £ per year.
Join to apply for the Housekeeping Supervisor role at The Belfry Hotel & Resort
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Join to apply for the Housekeeping Supervisor role at The Belfry Hotel & Resort
The Belfry Hotel & Resort provided pay range
This range is provided by The Belfry Hotel & Resort. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there\’s a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That\’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
HOUSEKEEPING
The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.
Salary
The on-target earning potential for this role is a £27,560.60 annual salary, comprising a base salary of £26,063 supplemented by an estimated £1,497.60 in gratuities per annum, ensuring a rewarding compensation package.
About The Role
As a supervisor in the housekeeping team, you will be required to assist the Housekeeping Management with, but not limited to, leading an AM or PM shift from the floor, briefing and directing the team. You will also be responsible for the following:
- Ability to work as a Supreme, cleaning rooms to the highest standards as business requires
- Hands on approach to housekeeping – demonstrating, training, leading
- People management – persuasive, inspiring and determined. Helping all team members achieve their full potential in their role
- Monitoring and managing the Q – ensuring room readiness
- Monitoring HSK back of house areas to ensure cleanliness and readiness at all times
- Stock control and organisation across the blocks
- Cleanliness of the block public spaces
- Cleanliness of the guest rooms and corridors
- Standards testing of the housekeeping line staff and regular quality checks of all areas
- Assist with training of new and existing staff
- Attend and lead departmental briefings
- Communicate and work with other departments in the hotel
- Actioning guest feedback (ReviewPro etc)
About You
The ideal candidate with be passionate about the delivery of exceptional standards:
- An experienced housekeeper who has had experience in working in a busy housekeeping department
- An inspirational leader who develops your team and fosters excitement for delivering standards every day
- Fantastic eye for detail
- Experienced in taking ownership over your department and achieving financial and guest targets
- Able to develop strong relationships with your guests, team, and colleagues
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are.
If you\’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Housekeeping Supervisor employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with The Belfry Hotel & Resort's values and culture. Understanding their commitment to exceptional standards and community involvement will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership skills and experience in managing a housekeeping team. Be prepared to discuss specific examples of how you've inspired and developed your team in previous roles, as this is crucial for the Housekeeping Supervisor position.
✨Tip Number 3
Research common challenges faced in housekeeping departments, especially in busy hotel environments. Being able to discuss how you would tackle these challenges can demonstrate your problem-solving abilities and readiness for the role.
✨Tip Number 4
Network with current or former employees of The Belfry Hotel & Resort if possible. Gaining insights from their experiences can provide you with valuable information to use in your discussions and show your genuine interest in the company.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and leadership roles. Emphasise any previous supervisory positions and specific achievements that demonstrate your ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to exceptional cleanliness and guest satisfaction. Mention how your values align with those of The Belfry Hotel & Resort.
Highlight Leadership Skills: In your application, focus on your people management skills. Provide examples of how you've inspired and developed team members in past roles, as this is crucial for the Housekeeping Supervisor position.
Showcase Attention to Detail: Demonstrate your eye for detail by mentioning specific instances where your attention to cleanliness and presentation made a positive impact on guest experiences. This will resonate well with the hiring team.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Show Your Passion for Cleanliness
As a Housekeeping Supervisor, it's crucial to demonstrate your passion for maintaining high standards of cleanliness. Share specific examples from your previous roles where you went above and beyond to ensure guest satisfaction through impeccable housekeeping.
✨Highlight Leadership Skills
This role requires strong leadership abilities. Be prepared to discuss your experience in managing teams, training staff, and inspiring others to achieve their best. Use anecdotes that showcase your ability to motivate and develop your team.
✨Understand the Importance of Guest Feedback
Familiarise yourself with how guest feedback impacts the housekeeping department. Discuss how you've previously acted on feedback to improve service quality and how you plan to implement similar strategies at The Belfry Hotel & Resort.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the housekeeping team's dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
