Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in the Golf Shop, providing excellent service and product recommendations.
- Company: The Belfry Hotel & Resort is an award-winning destination with luxurious amenities and world-class golf courses.
- Benefits: Enjoy flexible hours, discounts, wellness programmes, and access to mental health support.
- Why this job: Join a vibrant team at a renowned resort, contributing to exceptional guest experiences and personal growth.
- Qualifications: Experience in golf retail and strong customer service skills are essential.
- Other info: Be part of a community that values individual contributions and supports career development.
Overview
The Belfry Hotel & Resort is an award-winning hotel with 300+ bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and host to events such as the Betfred British Masters. We are expanding with a major renovation project due for completion in Autumn 2025, including a new event space (The Masters Suite), 149 extra bedrooms, a state-of-the-art leisure club, and more. We were named in the 2024 Caterer’s Top 30 Best Places to Work and Springboard’s 2024 Best Employer. We are looking for team members to join during this exciting period.
GOLF The Belfry’s Golf team offers experiences across three courses: The Brabazon, The PGA, and The Derby. The Golf Shop is the UK’s largest and provides top-quality apparel and equipment. The Golf Operations team ensures smooth tee-offs, and The Golf Academy offers skill refinement with Top Tracer technology, custom-fit equipment, and lessons from PGA professionals. The Belfry welcomes golf enthusiasts of all levels.
The on-target earning potential for this role is £12.80 per hour (base £12.21 per hour plus an estimated £0.59 in hourly gratuities).
About the Role
Set within the busy Golf Shop, you will deal with all customer enquiries in a friendly and professional manner, drive revenue, and take opportunities to recommend relevant products while providing excellent guest service.
Key Responsibilities
- Assist with the daily operation of the shop floor
- Ensure excellent service, greet and assist customers
- Maximise revenue by advising customers and sharing product knowledge
- Maintain high merchandising standards throughout the shop
- Maintain product knowledge
- Assist with returns and other general enquiries
About You
- Experience in golf retail either as part of a Golf Club or standalone sports business
- Exceptional customer service and communication skills
- Passionate about working in a high-quality retail environment that celebrates individual and team success
Belfry Benefits
- Learning & Development: on-the-job coaching, in-house training, access to The Belfry Campus, and internal progression opportunities
- Wellness: discounted gym memberships, mental health support, healthcare schemes (life assurance, 24-hour GP, health cash-plans), Wagestream for earnings, and Cycle2Work
- Showing Our Appreciation: Belfry Awards, long service recognition, extra holidays, resort discounts, Perkbox discounts, free parking, subsidised taxi, and complimentary meals during shifts
- Making a Difference: sustainability initiatives and community involvement, ESG integration, charitable activity tracking
- Our Values: Make a Difference, Own Our Actions, Better Together, Deliver Every Day
Seniority level
- Entry level
Employment type
- Full-time
Job function
- General Business, Management, and Business Development
- Industries: Hospitality
Note: This description may contain phrases such as the number of applicants or location that reflect the job posting’s timing and relevance. The Belfry Hotel & Resort is committed to equal opportunity employment and a supportive workplace.
#J-18808-Ljbffr
Golf Retail Assistant - Zero Hours employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Retail Assistant - Zero Hours
✨Tip Number 1
Familiarise yourself with The Belfry's golf courses and their unique features. Being knowledgeable about the Brabazon, PGA, and Derby courses will help you engage with customers and demonstrate your passion for golf, which is essential for a Golf Retail Assistant.
✨Tip Number 2
Network with current employees or past staff members at The Belfry. They can provide insights into the company culture and what it takes to succeed in the role, giving you an edge during interviews.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. The ability to connect with customers and enhance their experience is crucial for this position.
✨Tip Number 4
Stay updated on the latest trends in golf retail and equipment. Being able to discuss new products and technologies with customers will not only boost your confidence but also position you as a knowledgeable resource in the shop.
We think you need these skills to ace Golf Retail Assistant - Zero Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in golf retail or customer service. Emphasise any specific skills that align with the responsibilities mentioned in the job description, such as product knowledge and excellent communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and customer service. Mention why you want to work at The Belfry Hotel & Resort specifically, and how your values align with their commitment to excellence and community.
Highlight Relevant Experience: In your application, focus on any previous roles that involved customer interaction, especially in a retail environment. Use specific examples to demonstrate how you maximised revenue and provided exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know Your Golf Products
Familiarise yourself with the range of golf products available in the shop. Being able to discuss the features and benefits of various brands and equipment will impress your interviewers and show your passion for the sport.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with customers, handle enquiries, and resolve issues effectively, as this is crucial for the Golf Retail Assistant position.
✨Show Enthusiasm for the Role
Express your excitement about working at The Belfry and your passion for golf. Employers appreciate candidates who are genuinely interested in their brand and the services they offer, so let your enthusiasm shine through.
✨Research The Belfry Hotel & Resort
Learn about The Belfry's history, values, and recent developments, such as the expansion project. This knowledge will help you align your answers with the company's goals and demonstrate that you're a good fit for their team.
