Supervisor

Supervisor

Sutton Coldfield Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise security operations, ensuring safety and compliance while conducting investigations.
  • Company: Join The Belfry, a renowned hotel committed to excellence and community support.
  • Benefits: Enjoy discounted gym memberships, wellness programmes, and free meals during shifts.
  • Why this job: Be part of a supportive team culture with opportunities for growth and social impact.
  • Qualifications: SIA Badge Holder with hospitality security experience and a confident, approachable attitude.
  • Other info: Participate in sustainability initiatives and enjoy resort discounts and relocation bonuses.

The predicted salary is between 30000 - 42000 £ per year.

About the role

This role is contracted for 46 hours per week, made up of four 12-hour shifts. 7pm to 7am (Nights) working 4 days in a 7-day period.

Duties of the role are:

  • To provide a safe and crime-free environment for all clients, visitors and staff
  • To liaise closely with the Head of Security about all issues and running of the department regularly
  • Maintaining accurate stock control and maintenance of security equipment
  • To conduct / supervise crime investigations with the Head of Security
  • To deputise in the absence of Head of Security
  • To liaise with the police where appropriate on crime and crime prevention issues
  • To carry our regular patrols in and around the hotel using Morse Watchman system
  • To carry our staff searches, vehicle searches and locker searches
  • Carry outdoor duties as and when required
  • Attend any reported incidents and complete incident forms
  • To ensure that the security department is conversant with and complies with all the bomb / fire evacuation procedures and responsibilities
  • To ensure that the CCTV system is operated and controlled in accordance with current legislation In conjunction with the Head of Security, to conduct internal crime / discipline investigations where appropriate
  • To ensure that the procedures in respect of drugs, recording, disposal, police involvement and hotel guests are complied with

About you

  • SIA Badge Holder
  • Background in Hospitality Security
  • Confident to deal with a wide variety of situations
  • Approachable and Reassuring
  • Able to get along well with team as well as working independently

Belfry Benefits

Wellness

  • Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
  • Team social events throughout the year
  • Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
  • The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
  • Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want
  • Healthcare schemes: life assurance, 24‑hour GP, health cash‑plans
  • Employee Assistance Programme
  • The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

Showing some appreciation

  • Long service awards
  • Additional paid holiday for long service
  • Reward Vouchers
  • Free meals on shift in our canteen
  • Annual Belfry awards
  • Team appreciation events
  • Fantastic resort discounts across restaurants, bars, retail, and golf
  • Bed & Breakfast from £35 per room
  • Free staff parking
  • Subsidised taxi service for those who don’t drive
  • Live‑in accommodation for up to 3 months
  • Relocation bonuses

Learning & Development

  • Excellent training and career opportunities
  • Internal career pathways programmes
  • Access to The Belfry Campus Learning
  • Commitment to developing our team through apprenticeship programmes

Making a difference

  • Belfry ESG committee, dedicated to delivering an environmentally sustainable business
  • Supporting industry, local and national charities
  • Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes

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Supervisor employer: The Belfry Hotel and Resorts

At The Belfry, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With comprehensive benefits such as discounted gym memberships, wellness programmes, and career development opportunities, our team members thrive in a dynamic environment that values their contributions. Located in a stunning resort setting, we foster a sense of community through team events and initiatives that make a positive impact both locally and nationally.
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Contact Detail:

The Belfry Hotel and Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures relevant to hospitality environments. Understanding how to effectively manage safety and security in a hotel setting will demonstrate your commitment and readiness for the role.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully handled security issues or emergencies. Being able to share specific examples will showcase your experience and problem-solving skills.

✨Tip Number 4

Highlight your teamwork and communication skills, as these are crucial in a supervisory role. Be ready to explain how you’ve collaborated with others in past positions to ensure a safe environment.

We think you need these skills to ace Supervisor

Leadership Skills
Conflict Resolution
Attention to Detail
Security Procedures Knowledge
Incident Reporting
Communication Skills
Teamwork
Problem-Solving Skills
Patrol and Surveillance Techniques
CCTV Operation
Emergency Response Planning
Customer Service Skills
Ability to Work Night Shifts
Compliance with Health and Safety Regulations
Experience in Hospitality Security

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality security and any specific skills that align with the job description, such as your SIA badge and ability to handle various situations.

Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience in maintaining a safe environment and your ability to liaise with security heads and police effectively.

Showcase Your Soft Skills: In your application, emphasise your approachable and reassuring demeanour, as well as your ability to work both independently and as part of a team. These traits are crucial for a supervisory role.

Highlight Your Commitment to Development: Mention any training or development opportunities you have pursued in the past, and express your enthusiasm for the learning and development programmes offered by the company.

How to prepare for a job interview at The Belfry Hotel and Resorts

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the duties, especially in areas like security management and team leadership.

✨Showcase Your SIA Badge Experience

Since holding an SIA badge is crucial for this role, be ready to talk about your experiences in hospitality security. Share specific examples of situations where you effectively managed security challenges or ensured a safe environment.

✨Demonstrate Teamwork Skills

This position requires working closely with the Head of Security and other team members. Prepare to discuss instances where you successfully collaborated with others, highlighting your approachable and reassuring demeanor.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think of examples where you had to handle incidents, conduct investigations, or liaise with authorities, and be ready to explain your thought process and actions.

Supervisor
The Belfry Hotel and Resorts
Location: Sutton Coldfield

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