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- Tasks: Assist in daily golf operations and provide top-notch customer service.
- Company: Join The Belfry, a prestigious golf resort known for excellence and team spirit.
- Benefits: Enjoy discounted gym memberships, wellness programmes, and free meals on shift.
- Why this job: Be part of a vibrant team in a high-quality golf environment that values success.
- Qualifications: Passion for golf and excellent communication skills are essential.
- Other info: Live-in accommodation available for up to 3 months and relocation bonuses offered.
The predicted salary is between 24000 - 36000 £ per year.
About the role
This role is a 40-hour contract working 5 days out of 7
Working as aGolf Operations Assistant your main duties are to provide excellent service tocustomers within all functions of the Golf Operation and to support the GolfOperation Management team in the smooth running of the Derby, PGA National andfamous- Brabazon Golf Course, whilst maximising all revenue opportunities.
You will alsobe responsible for:
About you
The idealcandidate will be passionate about golf and have experience either playing golfor comes from a golfing background. Youwill also be
· Guest-focused and ableto deliver exceptional customer service.
· A clear and confidentcommunicator
· Passionate about workingin a high-quality golf resort environment that celebrates individual and teamsuccess
Belfry Benefits
Wellness
· Discounted gym membership and access to team-led fitness sessions, suchas our Belfry running club
· Team social events throughout the year
· Belfry-wide wellness programme with external speakers, focusing on‘mind, body & soul’
· The Burnt Chef Project partnership, offering unlimited, fully-fundedcounselling and mental health support
· Wagestream access to all employees – track earnings, saving accounts,and access to wages when you want
· Healthcare schemes: life assurance, 24-hour GP, health cash-plans
· Employee Assistance Programme
· The Belfry is committed to the Hotelier’s Charter, demonstrating ourcommitment to our people
Showing someappreciation
· Long service awards
· Additional paid holiday for long service
· Reward Vouchers
· Free meals on shift in our canteen
· Annual Belfry awards
· Team appreciation events
· Fantastic resort discounts across restaurants, bars, retail, and golf
· Bed & Breakfast from £35 per room
· Free staff parking
· Subsidised taxi service for those who don’t drive
· Live-in accommodation for up to 3 months
· Relocation bonuses
Learning &Development
· Excellent training and career opportunities
· Internal career pathways programmes
· Access to The Belfry Campus Learning
· Commitment to developing our team through apprenticeship programmes
Making a difference
§ Belfry ESG committee, dedicated todelivering an environmentally sustainable business
§ Supporting industry, local andnational charities
§ Pledges made on ‘Make Good Grow’,offering our team’s expertise and support to good causes
Golf Assistant employer: The Belfry Hotel and Resorts
Contact Detail:
The Belfry Hotel and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Assistant
✨Tip Number 1
Familiarise yourself with the specific golf courses mentioned in the job description, such as Derby, PGA National, and Brabazon. Understanding their unique features and offerings will help you engage with customers more effectively and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of The Belfry to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of examples from your past experiences where you went above and beyond for a customer. Being able to articulate these stories will highlight your guest-focused approach.
✨Tip Number 4
Demonstrate your enthusiasm for golf by staying updated on the latest trends and news in the golfing world. This knowledge can help you connect with customers and show that you are genuinely passionate about the sport.
We think you need these skills to ace Golf Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in golf. Emphasise skills that align with the role, such as communication and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your suitability for the Golf Assistant role.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the position, such as guest-focused service, clear communication, and the ability to work in a team. Use examples to illustrate these skills.
Show Enthusiasm for The Belfry: Express your enthusiasm for working at The Belfry and your understanding of its facilities. Mention how you can contribute to maximising revenue and enhancing the guest experience.
How to prepare for a job interview at The Belfry Hotel and Resorts
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share any personal experiences or stories that highlight your love for the sport, as this role requires a genuine passion for golf and its community.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. The interviewer will be looking for your ability to handle inquiries and ensure a positive experience for guests at the golf course.
✨Familiarise Yourself with The Belfry
Research The Belfry and its facilities before the interview. Understanding the brand and what it stands for will help you answer questions more effectively and show your commitment to promoting the resort.
✨Practice Clear Communication
As a Golf Assistant, clear communication is key. Practice articulating your thoughts clearly and confidently, as this will be crucial when dealing with customers and working with the management team.
