At a Glance
- Tasks: Deliver friendly and efficient service in a vibrant bar and kitchen environment.
- Company: The Belfry Hotel & Resort, an award-winning destination with a dynamic team.
- Benefits: Competitive pay, wellness support, career development, and generous discounts.
- Other info: Opportunities for growth and a supportive community focused on sustainability.
- Why this job: Join a fun team and create memorable experiences for guests every day.
- Qualifications: Friendly, proactive attitude and a passion for great service.
The predicted salary is between 12 - 13 £ per hour.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
Salary
The on target earning potential for this role is £13.41 per hour, comprising a base hourly rate of £12.71 plus a qualified estimate of £0.70 gratuities per hour.
The Food & Beverage Team – Sams Bar & Kitchen
Sams Bar & Kitchen is a vibrant social hub, offering a relaxed yet energetic setting where guests gather to unwind, dine and enjoy great company. The Food & Beverage team is central to delivering outstanding experiences, bringing together quality food and drink with friendly, attentive service. Being part of this team means working in a fast-paced, guest-focused environment where teamwork, enthusiasm and pride in delivering excellent service are at the heart of everything you do.
About the role
As a Food & Beverage Assistant in Sams Bar & Kitchen, you will be at the forefront of the guest experience, delivering friendly, efficient and engaging service.
Responsibilities
- Welcoming guests in a warm and professional manner
- Delivering a great experience from beginning to end
- Confidently talking through menus, drinks and promotions
- Taking orders and proactively ensuring guest needs are met
- Supporting the bar team with service and preparation
- Working flexibly across outlets when required to support the wider resort
Our ideal candidate will
- Enjoy engaging with guests and building rapport
- Be confident, friendly and approachable
- Have a positive, can-do attitude
- Be proactive and happy working as part of a team
- Take pride in delivering great service every day
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG-led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Sam's F&B Assistant in Sutton Coldfield employer: The Belfry Hotel and Resort
Contact Detail:
The Belfry Hotel and Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sam's F&B Assistant in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values and recent developments, like the £80 million renovation. This shows you’re genuinely interested and helps you connect during the conversation.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be engaging with guests all day. Try role-playing with friends or family to get comfortable with welcoming guests and discussing menus. The more relaxed you are, the better your service will be!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Highlight your positive attitude and teamwork spirit in your conversations. Employers love candidates who are excited about the role and the team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position and the team at Sams Bar & Kitchen.
We think you need these skills to ace Sam's F&B Assistant in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the vibrant atmosphere at Sams Bar & Kitchen.
Tailor Your Application: Make sure to tailor your application to the specific role of Food & Beverage Assistant. Highlight any relevant experience you have in guest-facing roles and how you embody our values like teamwork and delivering great service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team there.
How to prepare for a job interview at The Belfry Hotel and Resort
✨Know the Venue
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its history, values, and recent renovations. This will not only show your genuine interest but also help you connect your skills and experiences to their mission.
✨Showcase Your People Skills
As a Food & Beverage Assistant, engaging with guests is key. Prepare examples of how you've built rapport with customers in the past. Think about times when you went above and beyond to ensure a great experience—these stories will resonate well with the interviewers.
✨Demonstrate Team Spirit
Teamwork is at the heart of the role. Be ready to discuss your experiences working in a team environment. Highlight instances where you supported colleagues or contributed to a positive team dynamic, as this aligns perfectly with their values.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within their vibrant community.