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- Tasks: Deliver exceptional room service and create memorable guest experiences.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community.
- Benefits: Competitive salary, wellness programmes, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team in a luxurious setting with growth potential.
- Qualifications: No experience needed; just a passion for great service and a positive attitude.
- Other info: Enjoy flexible hours, training, and a supportive work environment.
The predicted salary is between 22700 - 25000 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind‑the‑scenes operations, there\’s a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state‑of‑the‑art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That\’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Brabazon Bar
The Brabazon Bar is the heart of our resort, and the ideal meeting place. The bar is a versatile space, serving light dishes and coffees during the morning, afternoon tea, and hand‑crafted cocktails in the evening. The bar is home to live music during the weekend.
Salary
The on target earning potential for this role is £12.91 per hour, comprising a base hourly rate of £13.21. The above rates include additional pay for late night hours, between 12am – 6am.
About the role
Successful candidates will be required to work weekends, and the shifts will be from 11pm – 7:30am.
- Your duties include all those of a bartender and room service attendant
- To welcome all guests with a polite and friendly manner
- To deliver a great experience from beginning to end
- To confidently talk about our menus, offer upsells and enthusiastically
- To take orders from our guests and proactively ensure that all their needs are met
- To take orders and payments at rooms across the resort
- Cleaning and good hygiene practices are a large part of this role
About you
Previous experience in a busy bar or restaurant would be preferred, but you don’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit.
Our ideal candidate will be passionate about delivering a fantastic service to our guests:
- You enjoy engaging in conversation, talking about our products and the resort
- You are a natural when it comes to selling
- You are outgoing and enthusiastic
- You have a can‑do attitude and are proactive
Belfry Benefits
Learning & Development
We inspire and develop our team through on‑the‑job coaching & mentoring, in‑house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24‑hour GP services, and health cash‑plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort‑wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are.
If you\’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
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Overnight Room Service Attendant employer: The Belfry Hotel and Resort
Contact Detail:
The Belfry Hotel and Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Room Service Attendant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values, services, and recent developments. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Overnight Room Service Attendant. Confidence is key!
✨Tip Number 3
Dress to impress! Even if the role is casual, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about joining the team at The Belfry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Overnight Room Service Attendant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the resort. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Overnight Room Service Attendant role. Highlight any relevant experience, even if it’s not directly in hospitality. We love seeing how your skills can translate into providing fantastic service to our guests!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team there!
How to prepare for a job interview at The Belfry Hotel and Resort
✨Know the Venue Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, services, and recent developments. This will not only impress your interviewers but also help you understand how you can contribute to their vibrant team.
✨Showcase Your People Skills
As an Overnight Room Service Attendant, you'll be interacting with guests regularly. During the interview, highlight your ability to engage in conversation and provide excellent service. Share examples of how you've made a positive impact on customer experiences in previous roles or even in everyday situations.
✨Demonstrate Your Enthusiasm
The Belfry values outgoing and enthusiastic individuals. Make sure to convey your passion for hospitality and eagerness to learn. A positive attitude can go a long way, so let your personality shine through during the interview!
✨Prepare for Practical Scenarios
Expect to discuss how you would handle specific situations, such as dealing with difficult guests or upselling menu items. Think about your responses ahead of time and be ready to demonstrate your problem-solving skills and proactive approach to guest service.