At a Glance
- Tasks: Deliver top-notch customer service and support the smooth running of our golf academy.
- Company: Join a cutting-edge golf destination with a passion for the game.
- Benefits: Earn £12.71 per hour, plus tips, with great perks and discounts.
- Other info: Enjoy career development opportunities and a supportive community.
- Why this job: Be part of an energetic team and create memorable experiences for golfers.
- Qualifications: Knowledge of golf equipment and strong communication skills are essential.
The predicted salary is between 12 - 12 £ per hour.
The Driving Range at the PGA National Golf Academy England is a cutting‑edge golf destination where technology and passion for the game come together. Featuring a 35‑bay Toptracer range and five high‑tech studios equipped with the latest club‑fitting and coaching technology, it delivers a truly world‑class experience for golfers of all abilities. With over 6 million golf balls hit every year, the range buzzes with energy and activity. Our team plays a crucial role in bringing this experience to life, supporting everything from ball collection and customer service to professional golf coaching and precision club fitting. It’s a dynamic environment for anyone who loves golf and creating memorable guest experiences.
Salary £12.71 per hour, plus tips.
Key Responsibilities- Deliver excellent customer service at the Golf Academy desk, handling bookings, payments, and enquiries.
- Ensure smooth day‑to‑day running of the driving range, including opening/closing procedures.
- Operate and maintain ball collection equipment to keep full stock available.
- Promote academy services and upsell to maximise revenue.
- Follow all procedures, health & safety guidelines, and complete required checklists.
- Maintain high standards of appearance, punctuality, and equipment care.
- Support the wider team with additional tasks as needed.
You will be a well‑rounded team player, with a can‑do attitude and eye on the commercials. You will also have the following:
- A good working knowledge of golf equipment.
- Strong analytical skills to assess swing dynamics and equipment needs.
- Excellent communication and interpersonal skills for effective customer interaction.
- Passion for golf and commitment to enhancing player performance.
Learning & Development
We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG‑led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values‑driven community. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – guide how we work, support one another, and succeed together.
Golf Assistant - Zero Hours in Sutton Coldfield employer: The Belfry - Golf Academy
At the PGA National Golf Academy, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our commitment to employee growth is evident through extensive training opportunities, including hands-on coaching and nationally recognised apprenticeships, ensuring you can develop your skills while enjoying the dynamic environment of a world-class golf destination. With a focus on wellness, sustainability, and community impact, we offer generous benefits, including mental health support, discounts, and recognition programmes, making it a truly rewarding place to work for golf enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Assistant - Zero Hours in Sutton Coldfield
✨Tip Number 1
Get to know the golf scene! Familiarise yourself with the latest trends in golf technology and equipment. This will not only help you stand out but also show your passion for the game when chatting with potential employers.
✨Tip Number 2
Network like a pro! Attend local golf events or join online communities where you can meet industry professionals. Building connections can lead to job opportunities that aren’t advertised, so don’t be shy!
✨Tip Number 3
Show off your skills! If you have any experience in customer service or coaching, make sure to highlight that in conversations. Employers love candidates who can deliver excellent service while being knowledgeable about golf.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals to join our team. By applying directly, you’ll get a chance to showcase your enthusiasm and commitment to creating memorable experiences for our guests.
We think you need these skills to ace Golf Assistant - Zero Hours in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Share any experiences you've had with the sport, whether it's playing, coaching, or just being a fan. We want to see that you’re genuinely excited about joining our team at the PGA National Golf Academy.
Highlight Customer Service Skills:Since you'll be interacting with guests regularly, make sure to emphasise your customer service experience. Talk about times you've gone above and beyond to help someone out. We value team players who can create memorable experiences for our visitors!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to golf. We appreciate applications that are easy to read and get straight to the good stuff—your skills and experiences!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at the Golf Academy.
How to prepare for a job interview at The Belfry - Golf Academy
✨Know Your Golf Stuff
Brush up on your knowledge of golf equipment and swing dynamics. Being able to discuss how different clubs can enhance a player's performance will show your passion for the game and your analytical skills.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you handled bookings or enquiries effectively, as this role heavily relies on creating memorable guest experiences.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Highlight times when you supported colleagues or took on additional tasks to ensure everything ran smoothly, as teamwork is crucial in this dynamic environment.
✨Dress to Impress
Make sure you present yourself well for the interview. A smart appearance shows that you care about maintaining high standards, which is important in a role that involves customer interaction and equipment care.
