At a Glance
- Tasks: Deliver exceptional service in a vibrant restaurant and café bar environment.
- Company: Join The Bedford Hotel, Belfast's newest boutique hotel.
- Benefits: Flexible hours, training programmes, and clear career progression.
- Other info: Dynamic work culture with opportunities for innovation and growth.
- Why this job: Be part of a passionate team creating memorable guest experiences.
- Qualifications: Previous F&B experience and strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
This is your opportunity to play a pivotal role in one of Belfast's most recent boutique hotel openings.
Who Are We? The Bedford Hotel Belfast is a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. Home to 82 beautifully appointed bedrooms, The Nineteen Hundred Restaurant and Café Bar, and The Ledger Library private events space, The Bedford Hotel is setting new standards for hospitality in Northern Ireland.
Role Responsibilities:
- As a Food & Beverage Assistant, you will be responsible for the day-to-day service within The Nineteen Hundred Restaurant and Café Bar, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations.
- Deliver exceptional customer service by creating a warm, friendly, and welcoming atmosphere for all guests.
- Take responsibility for ensuring guests receive a high standard of service throughout their dining experience, responding promptly and professionally to their needs.
- Assist with the daily set up and close down of the restaurant and bar, ensuring they are fully prepared for service.
- Develop a thorough knowledge of all food and beverage offerings, including menus, specials, ingredients, and allergens to confidently answer guest enquiries and make recommendations.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure that the preparation and presentation of each section is of a high standard and is in line with the standards set.
- Maintain excellent standards of cleanliness, hygiene, and food safety within front-of-house and back-of-house areas at all times.
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements:
- Previous Food & Beverage experience, preferably within a hotel environment.
- Strong customer service skills with a keen attention to detail.
- Good organisational skills and the ability to work in a fast-paced environment.
- Flexible approach to working shifts, including evenings, weekends, and holidays as required.
- Friendly, approachable, and professional manner.
- Ability to work effectively as part of a team.
- A genuine passion for hospitality and delivering excellent guest experiences.
What We Offer:
- Various hours and shifts available.
- Training and development programmes.
- Clear career progression pathways and leadership opportunities.
- A supportive, employee-centric culture.
- Recognition and rewards for outstanding performance.
- Work-life balance initiatives.
Why Join Us?
- Be part of something special: Join the team at one of Belfast's newest boutique hotels.
- Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement.
- Grow your career: Benefit from professional development opportunities designed to help you thrive.
Ready to Elevate Your Career? Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
F&B Assistant employer: The Bedford Hotel
The Bedford Hotel Belfast is an exceptional employer, offering a vibrant work culture within one of the city's newest boutique hotels. With a strong focus on employee development, we provide comprehensive training programmes and clear career progression pathways, ensuring that our team members can grow and thrive in their roles. Join us to be part of a supportive environment that values innovation, recognises outstanding performance, and promotes a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Bedford Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Bedford Hotel
Don't be shy about reaching out to The Bedford Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Bedford Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Bedford Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
