Incuba Business Manager in Dunstable

Join to apply for the Incuba Business Manager role at The Bedford College Group.

Role Details

• Location: Central Bedfordshire College – The Incuba – Dunstable
• Salary: £29,000–£37,000 per annum (Pro‑Rate) – depends on experience and qualifications
• Hours: 30 hours per week–36 weeks per year (plus 8 hours per week during non‑Term Time weeks)
• Contract: Permanent – Term Time
• Benefits: Pension, Retail and Leisure Discounts, professional and personal development opportunities, access to college courses
• Right to Work: Must have Right to Work in the UK; no sponsorship offered

About The Role

We are currently seeking an Incuba Business Manager to join our Catering and Hospitality department at The Bedford College Group.

• Building & Tenant Management – Oversee day‑to‑day operations of Incuba leased offices, ensuring a safe, clean, and well‑managed environment for all tenants.
• Customer Service & Support – Act as the main point of contact for tenants, providing outstanding service, resolving issues promptly, and maintaining strong relationships.
• Administration & Compliance – Manage tenancy records, invoicing, occupancy data, and ensure adherence to health & safety, safeguarding, and EDI policies.
• Front of House & Coordination – Deliver a welcoming reception service, maintain communal spaces, and liaise with internal teams to resolve operational issues.
• Emergency Support & College Engagement – Provide occasional catering assistance during peak periods and contribute to College‑wide projects, events, and commercial improvements.

About You

• Education & Training – Good general education with willingness to undertake role‑specific training.
• Experience & Knowledge – Background in customer service, reception or facilities support; understanding of lettings, office administration, and basic IT support.
• Skills & Competence – Strong communication, organisation, and problem‑solving skills; IT‑confident with Microsoft Office and helpdesk systems.
• Personal Attributes – Professional, friendly, adaptable, and proactive; able to work independently and manage varied responsibilities in a busy environment.
• Flexibility & Team Support – Willing to provide ad‑hoc catering support during emergencies and assist with occasional events or building needs.

For a more detailed breakdown of the job role and the requirements, please see the job description attached to this vacancy.

Interviews to be held: TBC

Alignment to our organisational VISION values

• Valuing Teamwork – We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously – We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred – At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive – We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring – We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence – We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15 000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land‑based college; The Bedford Sixth Form (the only dedicated sixth form in Bedford); The Corby Sixth Form (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community‑based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provide information about which convictions must be declared during job applications and related exceptions, and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group\’s policy on Employment of Ex‑Offenders is attached to this vacancy. Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.

Additional Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Higher Education

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