At a Glance
- Tasks: Be the friendly face of Tresham Campus, managing enquiries and supporting enrolment activities.
- Company: Join The Bedford College Group, a supportive and dynamic educational environment.
- Benefits: Enjoy a competitive salary, flexible hours, and a chance to make a difference.
- Other info: Permanent part-time role with opportunities for growth in the education sector.
- Why this job: Perfect for those who love helping others and want to gain valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
The Bedford College Group is seeking a receptionist to join the Customer Contact and Admissions team at Tresham Campus. The role is 20 hours per week, permanent part-time, with a pro-rata annual salary between £24,552 and £26,754.
You will deliver front-of-house reception, manage enquiries, support enrolment activities and maintain records on CRM systems, while upholding safeguarding and health & safety requirements and striving for excellent customer service.
#J-18808-LjbffrPart-Time Front Desk & Student Services Receptionist in Corby employer: The Bedford College Group
The Bedford College Group is an exceptional employer that prioritises the growth and success of its employees, offering a supportive work culture where collaboration and innovation thrive. Located at Chicksands Military Base, this role provides unique opportunities to make a meaningful impact on learners' lives while enjoying generous benefits such as 27 days of annual leave and a competitive salary. With a commitment to professional development and a focus on inclusivity, you will find a rewarding environment that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Student Services Receptionist in Corby
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Bedford College Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Bedford College Group and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Bedford College Group.
Get Familiar with Our Brand:Before applying, take some time to learn about The Bedford College Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Bedford College Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Bedford College Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Bedford College Group will surely appreciate.
