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- Tasks: Manage front desk operations and provide top-notch customer service to students and visitors.
- Company: A large educational institution dedicated to enhancing student experiences.
- Benefits: Competitive pay for 16 hours a week with permanent contract.
- Why this job: Join a vibrant team and make a difference in students' lives every day.
- Qualifications: GCSEs in English and Maths, plus experience in customer-facing roles.
- Other info: Work at Corby and Kettering campuses with opportunities for growth.
The predicted salary is between 12000 - 16000 £ per year.
A large educational institution is looking for an Evening Receptionist to join their Customer Contact and Admissions team. This role involves managing front desk operations, providing excellent customer service, and supporting students and visitors.
Candidates should have GCSE qualifications in English and Maths, along with proven experience in customer-facing roles.
The position offers 16 hours per week on a permanent basis, working at Corby and Kettering campuses with competitive pay.
Evening Front Desk & Student Experience Host in Corby employer: The Bedford College Group
Contact Detail:
The Bedford College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Front Desk & Student Experience Host in Corby
✨Tip Number 1
Make sure to research the institution and its values before your interview. We want to see that you’re genuinely interested in being part of our community, so knowing a bit about us can really help you stand out!
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent support to students and visitors, we recommend role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially at the front desk. We suggest wearing smart-casual attire that reflects professionalism while still being comfortable for the evening shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of our institution.
We think you need these skills to ace Evening Front Desk & Student Experience Host in Corby
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to help customers or students in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the Evening Front Desk & Student Experience Host role. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at The Bedford College Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Evening Front Desk & Student Experience Host. Familiarise yourself with the customer service expectations and how you can contribute to creating a welcoming environment for students and visitors.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles that highlight your customer service experience. Think about situations where you went above and beyond to assist someone or resolved a difficult issue. This will demonstrate your ability to handle front desk operations effectively.
✨Practice Common Interview Questions
Anticipate questions related to your experience in customer-facing roles and your approach to problem-solving. Practising your responses will help you feel more confident and articulate during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial for a role that involves interacting with students and visitors.