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- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join The Beaumont, a five-star hotel known for its friendly service and luxury.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and ongoing training opportunities.
- Why this job: Be part of a passionate team in a chic environment with great career progression.
- Qualifications: Experience in high-volume restaurants and a commitment to excellent customer service.
- Other info: Work in a beautifully refurbished Art Deco setting with exciting social events.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to appoint a well presented and service focused Senior Waiter in The Colony Grill Room. Using your service instincts, you will always be looking for opportunities to surprise our guests with genuine care and attention whilst enhancing future visits by the effective use of guest profiling. You will also be able to operate under pressure to deliver the best possible experience to every guest whilst working with a smile at all times.
Our ideal candidate will:
- Have experience in a high volume restaurant.
- Ensure that the customers dining experience is one to remember.
- Maintain a high profile during service whilst being polite and helpful.
- Smile and maintain eye contact with customers.
- Provide prompt, unobtrusive, attentive service.
- Maintain high standards of personal appearance, always wearing the full, correct and clean uniform.
- Maintain a high standard of personal hygiene.
About The Beaumont: Since opening in 2014, this privately owned and independently run five-star hotel has established an enviable reputation for its thoughtful, friendly service, winning many accolades, including Hotel of the Year Overall at the Preferred Hotels & Resorts Awards of Excellence 2024.
Our people are the beating heart of The Beaumont Mayfair. Dedicated, passionate and entirely focused on the comfort of our guests, our team go above and beyond to deliver exceptional experiences every time. The Beaumont Mayfair has been a beacon of quiet luxury, and its chic Art Deco interiors have recently been refurbished and refined by legendary New York designer Thierry Despont.
With 101 beautifully appointed rooms, glamorous world class dining, including The Colony Grill, The Gatsby Room and Le Magritte Bar & Terrace, three beautifully appointed private dining rooms, and well as The Beaumont Spa, The Beaumont Mayfair offers the perfect balance of comfort and decadence.
In addition to being part of a vibrant company grounded in a passionate set of beliefs and values, we are dedicated to nurturing and supporting our team. Career progression is important to us. Therefore, we create a personal career pathway for everyone who works here and aim to fill most of our vacancies internally, creating solid advancement opportunities and a strong basis for a long-term career in hospitality.
Our other benefits include:
- A competitive salary package.
- 28 days holiday per annum (including bank holidays).
- 50% Discount in Hotel Restaurant, 30% gym and spa.
- Nutritious, complimentary meals at work.
- CODE App discounts.
- Ongoing training opportunities and supplier trips.
- Healthcare benefits and subsidiaries.
- Season ticket loans.
- Pension contributions.
- Personal recognition awards.
- Exciting social celebrations and events.
- Employee assistance program and helpline.
- Bespoke uniform and complimentary laundry service for uniforms/business attire.
Contact Detail:
The Beaumont Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Waiter/Waitress
✨Tip Number 1
Familiarise yourself with The Beaumont's ethos and values. Understanding their commitment to exceptional service and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your ability to handle high-pressure situations. Prepare examples from your past experiences where you successfully managed busy service periods while maintaining a positive attitude and excellent service.
✨Tip Number 3
Demonstrate your knowledge of guest profiling. Be ready to discuss how you can enhance the dining experience by recognising returning guests and personalising their service based on previous visits.
✨Tip Number 4
Highlight your commitment to personal presentation and hygiene. Since this role requires maintaining high standards, be prepared to discuss how you ensure your appearance and uniform are always impeccable.
We think you need these skills to ace Senior Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume restaurants. Emphasise your ability to provide attentive service and maintain a high standard of personal appearance, as these are key qualities the employer is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering exceptional guest experiences. Mention specific instances where you've gone above and beyond for customers in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as guest profiling, maintaining composure under pressure, and providing prompt service. Use examples from your past work to illustrate these skills effectively.
Showcase Your Personality: Since the role requires a friendly and approachable demeanor, let your personality shine through in your application. Use a warm tone and express your enthusiasm for joining The Beaumont team and contributing to their reputation for exceptional service.
How to prepare for a job interview at The Beaumont Mayfair
✨Showcase Your Service Skills
During the interview, highlight your previous experience in high-volume restaurants. Share specific examples of how you've gone above and beyond to create memorable dining experiences for guests.
✨Maintain a Professional Appearance
Since personal appearance is crucial for this role, ensure you dress appropriately for the interview. A smart outfit will demonstrate your understanding of the importance of presentation in the hospitality industry.
✨Demonstrate Your Ability to Handle Pressure
Be prepared to discuss situations where you've successfully managed stress or busy periods in a restaurant setting. This will show that you can maintain composure and deliver excellent service even when things get hectic.
✨Emphasise Teamwork and Communication
Talk about your ability to work well with others and communicate effectively. Mention any experiences where collaboration led to improved service or guest satisfaction, as this aligns with the values of The Beaumont.
