At a Glance
- Tasks: Lead the team to deliver great food and a warm welcome.
- Company: Join Greggs, one of the UK’s favourite food-on-the-go brands.
- Benefits: Enjoy a permanent contract with flexible hours and a friendly team.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: Reliability and a passion for customer service are key.
The predicted salary is between 18900 - 23100 £ per year.
Job Type
Shift Manager
Contract
Permanent, 30 hours per week
About Us
Greggs is one of the UK’s best-loved food-on-the-go brands, serving freshly prepared food and drink to communities up and down the country.
We’re proud of our friendly teams, our welcoming shops and the part we play on the high street – and our team here at The Beacon is right at the heart of it.
The Role
As a Shift Manager you’ll help run the shop in the manager’s absence, leading the team to deliver great food and a warm, friendly welcome across everything we do – in shop, delivery, Click + Collect and drive-thru.
- What You’ll Be Doing
- Inspiring and supporting the team to deliver amazing results and maintain the shop’s excellent standards.
- Serving customers in a fast and friendly manner, and leading by example on great service.
- Preparing our products, including sandwich making and managing the ovens.
- Keeping displays fully stocked with plenty of choice for customers.
- Keeping the shop clean, tidy and welcoming.
- Motivating and developing team members to be at their best.
Who You Are
- Reliable, with a natural ability to lead and bring a team together.
- Passionate about delivering exceptional customer service.
- Supportive of an inclusive workplace that values diversity.
- Ideally with some supervisory experience in a customer-focused retail environment, though this isn’t essential.
- Happy to work a flexible shift pattern, which will be discussed at interview.
- #J-18808-Ljbffr
Shift Manager in Eastbourne employer: The Beacon
At Greggs, we pride ourselves on being a fantastic employer, offering a supportive and inclusive work culture that values teamwork and exceptional customer service. As a Shift Manager at The Beacon, you'll enjoy opportunities for personal growth while leading a dedicated team in a vibrant environment, all while contributing to the community with our beloved food-on-the-go offerings. With flexible working hours and a commitment to employee well-being, Greggs is an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Eastbourne
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Beacon, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Beacon!
We think you need these skills to ace Shift Manager in Eastbourne
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Beacon, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Beacon and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Beacon that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Beacon
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
