At a Glance
- Tasks: Be the friendly face of our practice, helping patients and managing appointments.
- Company: Join a diverse and forward-thinking health group with multiple sites.
- Benefits: Enjoy NHS pension, discounts, generous holidays, and competitive pay.
- Other info: Flexible hours with a supportive team environment.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26700 - 26700 € per year.
The Beacon Health Group Partnership operates over three sites. The main site, Danbury Medical Centre is based in the village of Danbury. We have two smaller branch sites which are Mountbatten House Surgery (based in North Springfield) and Moulsham Lodge Surgery (based in central Chelmsford).
The Beacon Health Group is now able to offer our patients a wider variety of services ranging from chronic disease clinics to minor surgery services (performed within the new purpose built Minor Surgery Suite based at Danbury). We also provide Friday extended morning appointments between 7.00am-8.00am and Monday evening appointments between 6.30pm-8.00pm provided by GPs, Nurses and Pharmacists.
With our patients at the forefront of every decision made, the Beacon Health Group offers further value to the health of our existing patients and also that of new patients coming to the area. Due to the size of our Group, the Beacon Health Group is an exceptionally diverse and forward thinking practice.
Currently we are recruiting for the role of Receptionist to join our team based across all three sites. We have 1 position available for 20 hours per week over the following pattern, with the salary being £12.86 per hour. There will also be a requirement to work one 4 hour shift on a Saturday, once every 3 months:
- Thursday – 08:00 – 18:30
- Friday – 08:00 - 18:30
The clinical receptionist is responsible for ensuring that patients have access to the practice’s services and clinical staff as appropriate, and for carrying out administrative duties and maintaining administrative systems. This will include but is not limited to liaising with patients presenting to the practice in person or by phone, making appointments, data input, keeping patient records up to date, registering new patients, processing correspondence, test results and prescription requests.
The clinical receptionist will work collaboratively with the practice team, performing tasks as required by the Reception manager, within the practice’s policy and procedures, and to a defined set of competencies.
The benefits of joining our organisation include:
- Access to the NHS Pension
- NHS Benefits – such as discounts at high street stores
- Generous Holiday Entitlement
- Competitive Rates of Pay
- Company Sick Pay Scheme
- Uniform provided
If you think this opportunity is suitable to you, then please apply as we would love to hear from you. If you have any questions about the role, please do not hesitate to contact us.
Receptionist employer: The Beacon Health Group
The Beacon Health Group is an exceptional employer, offering a supportive and diverse work environment across its three sites in Danbury, North Springfield, and Chelmsford. With a strong focus on patient care, employees benefit from competitive pay, generous holiday entitlement, and access to the NHS Pension scheme, alongside opportunities for professional growth within a forward-thinking practice. Join us to be part of a team that values collaboration and innovation in healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Research the Beacon Health Group and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you handle difficult patients or manage multiple tasks. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the right tone for your interview at the practice.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight any relevant experience you have in customer service or administrative tasks, as this will show us that you're a great fit for our team.
Craft a Personal Cover Letter:Don't skip the cover letter! Use it to express why you're interested in working with us at Beacon Health Group. Share your passion for patient care and how you can contribute to our diverse practice.
Showcase Your Communication Skills:As a Receptionist, communication is key. In your application, give examples of how you've effectively communicated with patients or colleagues in the past. This will help us see your potential in liaising with our patients.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Beacon Health Group
✨Know the Practice Inside Out
Before your interview, take some time to research the Beacon Health Group. Familiarise yourself with their services, values, and the specific role of a receptionist within their team. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for patients. During the interview, demonstrate your excellent communication skills by speaking clearly and confidently. Be prepared to discuss how you would handle difficult situations or patient queries, as this will highlight your ability to manage the front desk.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common challenges a receptionist might face, such as managing multiple phone calls or dealing with an upset patient. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your understanding of the role and the importance of professionalism in a healthcare setting. It shows that you respect the practice and are serious about the opportunity.
