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- Tasks: Manage client accounts and provide top-notch customer service daily.
- Company: Join a dynamic team in Doncaster focused on nurturing client relationships.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be the go-to person for clients, making a real impact in their experience.
- Qualifications: Experience in B2B or B2C roles, strong computer skills, and excellent communication.
- Other info: This role is perfect for those who thrive in a collaborative team setting.
The predicted salary is between 28800 - 43200 £ per year.
Can you maintain large accounts, workloads and maintain genuinely human relationships? THIS ROLE IS BASED IN DONCASTER. We want to ensure we get the right fit for our client - so if you cannot uphold and nurture client relationships whilst being commercially alert, we want to hear from you!
Responsibilities:
- Serve as the main point of contact for clients, providing excellent customer service and addressing their enquiries and concerns.
- Maintain client records and ensure accurate and up-to-date information.
- Coordinate client appointments and meetings, including scheduling and sending reminders.
- Assist with data entry tasks, ensuring accuracy and completeness of information.
- Perform general administrative duties such as filing, scanning, and organising documents.
- Utilise computerised systems and software to manage client information and generate reports.
- Handle phone calls professionally, using proper phone etiquette at all times.
Experience:
- Front facing B2B or B2C Experience.
- Proficient in data entry and computer skills, including knowledge of Microsoft Office inc. Excel and Word.
- Strong organizational skills with the ability to prioritise tasks and meet deadlines.
- Excellent attention to detail and accuracy in handling client information.
- Effective communication skills, both written and verbal.
- Ability to work independently as well as collaboratively in a team environment.
Client Account Manager employer: The BD Guys
Contact Detail:
The BD Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your approach when interacting with potential clients, showcasing how you can contribute to our mission.
✨Tip Number 2
Prepare to discuss your previous experience in managing client relationships. Think of specific examples where you've successfully maintained accounts or resolved client issues, as this will demonstrate your capability in a similar role.
✨Tip Number 3
Brush up on your organisational skills. Since the role involves coordinating appointments and managing client records, being able to showcase your ability to stay organised and prioritise tasks will be crucial during any discussions.
✨Tip Number 4
Practice your communication skills, both verbal and written. As a Client Account Manager, you'll need to convey information clearly and professionally, so consider role-playing scenarios or preparing responses to common client queries.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Client Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in maintaining client relationships and handling administrative tasks. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide examples of how you have successfully managed client accounts in the past and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The BD Guys
✨Showcase Your Relationship-Building Skills
During the interview, be prepared to discuss specific examples of how you've successfully maintained client relationships in the past. Highlight your ability to connect with clients on a personal level while also being commercially aware.
✨Demonstrate Organisational Prowess
Since the role requires strong organisational skills, come equipped with examples of how you've managed multiple tasks or accounts simultaneously. Discuss any tools or methods you use to stay organised and prioritise effectively.
✨Exhibit Attention to Detail
Given the importance of accuracy in handling client information, be ready to share instances where your attention to detail made a significant difference. This could include avoiding errors in data entry or ensuring client records are meticulously maintained.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview to assess your customer service skills. Practice responding to common client enquiries or concerns, showcasing your professionalism and effective communication style.
