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- Tasks: Drive sales and manage corporate memberships while engaging with clients.
- Company: Join a global leader in business continuity with a vibrant culture.
- Benefits: Competitive salary, commission, flexible hours, and 25 days holiday.
- Other info: Great career growth opportunities in a supportive team.
- Why this job: Make an impact in sales while enjoying a hybrid work environment.
- Qualifications: Proven sales experience and strong CRM skills are essential.
The predicted salary is between 36000 - 36000 £ per year.
The BCI is the global membership association of choice for business continuity and resilience professionals with more than 9,000 members in over 120 countries.
We are seeking a dynamic and driven Sales Manager to join our Sales and Marketing team. The successful candidate will be responsible for achieving new business targets for corporate membership, corporate education, and other corporate sales. This role requires a proactive individual with excellent sales skills and a strong understanding of CRM systems.
Key Responsibilities:
- Account Management: Maintain regular contact with corporate members and sponsors, manage their benefits, gather feedback, and address their needs and concerns promptly. Ensure all information and updates are correctly recorded in the CRM system.
- Membership Renewals: Manage membership renewals to minimize lapsed memberships and provide after-sales care to new corporate customers.
- Upselling Opportunities: Identify opportunities for upselling corporate education products and services, presenting tailored solutions to customers.
- Customer Engagement: Follow the BCI customer loop strategy to enhance customer engagement and satisfaction. Conduct regular checkups on customers to ensure they are making the most of their membership/sponsorship and gather their feedback.
- Collaboration: Work closely with the BD team to ensure seamless account management and support their efforts in acquiring new business. Collaborate with other departments (Accounts and Learning) to ensure clear communications and that all admin processes are followed correctly.
- Event Management: Process tickets for delegates attending BCI World Hybrid events.
Essential Skills:
- Proven sales skills and experience
- Solid understanding of CRM systems or similar
- Good customer service skills
- Confident telesales experience
- Effective communication skills, both verbal and written
- Ability to meet and exceed targets
- Effective IT skills, including Excel, Word, Outlook, and CRM
- Excellent attention to detail
Desirable Skills:
- Familiarity with the operational and business structures of a Membership Institute
- Excellent interpersonal skills to work with a wide range of people from different countries and at different levels of an organization
Salary and Benefits:
- Competitive Salary
- Sales Commission
- 25 days holiday plus bank holidays
- Flexibility of working hours
- Your Birthday off
- Pension
- Life Assurance
- Income Protection Scheme
- Health Cash Plan
- Employee Assistance Programme
- PerkBox employee retail discounts
- Certified Great Place to Work
This is a full time position working 35 hours per week, Monday to Friday, 9am – 5pm. This role is predominantly home-based with attendance at the office in Reading approximately once a week. This role is ideal for someone who is passionate about sales and customer service, with a keen eye for detail and a proactive approach to account management.
Sales Manager in Reading employer: The BCI
Contact Detail:
The BCI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the Sales Manager role, make sure you can confidently explain why you’re the perfect fit. Highlight your sales skills and experience with CRM systems – keep it engaging and memorable!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Plus, it’s super easy to navigate – just a few clicks and you’re in!
We think you need these skills to ace Sales Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your sales experience, CRM knowledge, and any relevant achievements that show you can meet those new business targets we’re after.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sales and customer service. Mention specific examples of how you've successfully managed accounts or upsold products in the past.
Show Off Your Communication Skills: Since effective communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The BCI
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and strategies. Be ready to discuss your previous sales experiences, especially how you've met or exceeded targets. Prepare specific examples that showcase your skills in account management and upselling.
✨Familiarise Yourself with CRM Systems
Since a solid understanding of CRM systems is essential for this role, take some time to review the CRM software you’ve used in the past. Be prepared to explain how you’ve utilised these systems to manage customer relationships and track sales progress.
✨Engage with the Company’s Mission
Research the BCI and understand their mission and values. Show genuine interest in their work and how you can contribute to enhancing customer engagement and satisfaction. This will demonstrate your alignment with their goals and your enthusiasm for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, sales targets, and how success is measured. This not only shows your interest but also helps you gauge if the company is the right fit for you.