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- Tasks: Coordinate reservations and events, ensuring guests have unforgettable experiences.
- Company: Join a prestigious hotel family known for its stunning locations and warm culture.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Why this job: Be part of a team that values personality and offers growth opportunities.
- Qualifications: No experience needed; just bring your passion and positive attitude.
- Other info: Flexible work-life balance and unique development pathways for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey-coloured Bath stone and is surrounded by four acres of multi-award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full-time employee.
Come and join our team as a Reservations and Events Coordinator and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Reservations and Events Coordinator, you will work closely with both the front of house and back of house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime. We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.
Check out some of the key points about the role:
- We never want to miss out on potential bookings, so it’s important you reply to emails and calls as quickly as possible.
- Everyone needs to know what’s going on when we have events taking place, so you’ll need to make sure our teams receive detailed function sheets.
- We get a lot of returning guests, so you’ll build great relationships with them.
- You’ll be one of the main points of contact for both the client and hotel team on the day of weddings and ensuring the smooth running on the big day.
- Many of our guests are here for special occasions, from weddings to corporate events; we want to ensure every single one leaves wanting to return.
- You will attend weekly operations meetings.
- We are one team, so we will all muck in from time to time, helping each other across departments.
Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
Reservations & Events Coordinator in Bath employer: The Bath Priory
Contact Detail:
The Bath Priory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Events Coordinator in Bath
✨Tip Number 1
Get your personality shining through! When you’re chatting with potential employers, let your enthusiasm for the role and the company show. Remember, they’re looking for someone who fits into their family vibe, so be yourself and don’t hold back!
✨Tip Number 2
Networking is key! Reach out to people in the industry, attend events, or even connect with current employees on social media. A friendly chat can go a long way in making a lasting impression and could even lead to a referral.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Send a message to the hotel directly expressing your interest in the Reservations & Events Coordinator role. A simple 'I’d love to be part of your team' can make you stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you message can keep you fresh in their minds. It shows you’re genuinely interested in the position and appreciate the opportunity to chat. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Reservations & Events Coordinator in Bath
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share what makes you excited about joining our team at The Bath Priory.
Tailor Your Application: Make sure to tailor your application to the role of Reservations & Events Coordinator. Highlight any relevant experiences or skills, even if they’re from different fields. We value attitude and passion over experience!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Make sure to include all the necessary details without rambling on too much!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at The Bath Priory
✨Know the Venue Inside Out
Before your interview, take some time to research The Bath Priory. Familiarise yourself with its history, the awards it has won, and the unique features of the hotel. This will not only impress the interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Personality
As a Reservations & Events Coordinator, personality is key! Be yourself during the interview and let your enthusiasm shine through. Share personal anecdotes that highlight your ability to connect with guests and colleagues, as this role is all about building relationships.
✨Demonstrate Your Communication Skills
Since the job involves responding quickly to emails and calls, practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in past roles or situations, especially in high-pressure environments.
✨Emphasise Teamwork and Flexibility
The Bath Priory values teamwork and flexibility, so be ready to discuss your experiences working collaboratively with others. Highlight instances where you’ve stepped in to help colleagues or adapted to changing circumstances, showing that you can muck in when needed.
