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- Tasks: Welcome guests and create unforgettable experiences at our stunning 5-star hotel.
- Company: Join a family of unique hotels committed to quality and inclusivity.
- Benefits: Competitive pay, service charge, exclusive discounts, and meals on duty.
- Other info: Flexible shifts, growth opportunities, and a supportive team culture.
- Why this job: Be the first point of contact and make lasting memories for guests.
- Qualifications: Experience in hospitality and a passion for exceptional service.
The predicted salary is between 22000 - 26000 £ per year.
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is a stunning Georgian house with 33 bedrooms built in honey‑coloured Bath stone and surrounded by four acres of gardens. It has been rated at 5‑star level for over ten years.
We are seeking energetic new personalities to join our family.
Service Charge: We pay our team service charge each month. The service charge is fully shared among all team members at the hotel.
Join Our Team as a Receptionist & Make Every Guest Experience Unforgettable
Are you passionate about hospitality and love connecting with people? At our 5‑star hotels, we’re looking for a Receptionist who can bring warmth, personality, and professionalism to every guest interaction. Our culture is at the heart of everything we do. We value thoughtfulness, collaboration, and creating moments that matter; not just for our guests, but for our team too.
About the Role: As the first point of contact for our guests, you’ll play a pivotal role in creating memories they’ll treasure forever. This role is perfect for someone with experience in a similar position who thrives on delivering exceptional service. This role is available on a full‑time or part‑time basis; our shift patterns will be flexible to fit your lifestyle.
Key Responsibilities:
- Welcoming and hosting guests from check‑in to check‑out, offering advice on local sights, restaurant bookings, or simply sharing a friendly chat.
- Building meaningful relationships with your colleagues, many of our team members become lifelong friends.
- Ensuring every guest has a seamless, memorable experience.
- Collaborating across departments to support one another.
- Maintaining a healthy work/life balance while remaining flexible to support the team.
What We Offer:
- Competitive pay – a fair rate plus service charge and tips.
- Perkbox benefits – retail and hospitality discounts.
- Exclusive hotel discounts – 25% off food & beverage, £25 B&B staff rate, and special rates for friends and family.
- Employee Assistance Programme – confidential support whenever you need it.
- Meals on duty – stay nourished while at work.
- Learning and development – growth opportunities and potential promotion to General Manager.
- Milestone rewards – champagne, afternoon tea, dinners, extra days off, and special gifts to celebrate your journey.
About Our Hotels: Our family of hotels includes unique, individual, and quirky destinations, such as the award‑winning Gidleigh Park and the 900‑year‑old Amberley Castle. Each property has its own personality, but all share a commitment to quality, inclusivity, and creating a special experience for everyone. We’re looking for people who love learning, sharing knowledge, and creating magical guest experiences. If that sounds like you, we’d love to hear from you. Apply today and become part of a team that makes every stay unforgettable.
Hotel Receptionist in Bath employer: The Bath Priory - Reception
Contact Detail:
The Bath Priory - Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Bath
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the local attractions, dining options, and the hotel’s unique offerings. This way, when you chat with guests, you can provide them with personalised recommendations that make their stay even more memorable.
✨Tip Number 2
Practice your warm welcome! First impressions matter, so work on your greeting and body language. A friendly smile and a genuine interest in guests can set the tone for their entire experience at the hotel.
✨Tip Number 3
Network with your future colleagues! Reach out to current staff on social media or during events. Building relationships before you even start can help you feel more at home and ready to collaborate once you land the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of the amazing experiences we create for our guests.
We think you need these skills to ace Hotel Receptionist in Bath
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of a Hotel Receptionist. Highlight any relevant experience and skills that align with our values of thoughtfulness and collaboration. It’ll show us you’re a great fit!
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is key in our industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Bath Priory!
How to prepare for a job interview at The Bath Priory - Reception
✨Know the Hotel Inside Out
Before your interview, take some time to research The Bath Priory and its unique offerings. Familiarise yourself with the hotel’s history, services, and local attractions. This will not only impress your interviewers but also help you answer questions about how you can enhance guest experiences.
✨Showcase Your People Skills
As a receptionist, connecting with guests is key. Prepare examples of how you've provided exceptional service in previous roles. Think about times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your passion for hospitality and your ability to create memorable experiences.
✨Emphasise Team Collaboration
The Bath Priory values teamwork, so be ready to discuss how you’ve worked effectively with colleagues in the past. Share specific instances where you collaborated across departments or supported your team during busy periods. This shows that you’re not just focused on individual success but also on contributing to a positive work environment.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the hotel. Ask about the team culture, opportunities for growth, or how they celebrate milestones. Thoughtful questions can leave a lasting impression and show that you’re genuinely interested in being part of their family.