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- Tasks: Lead a vibrant team to deliver exceptional guest experiences and create lasting memories.
- Company: Join the award-winning Bath Priory, part of a unique family of hotels.
- Benefits: Enjoy competitive pay, service charge, discounts, and free meals on duty.
- Why this job: Be part of a supportive culture where your personality and passion shine.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Flexible work-life balance and excellent career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey‑coloured Bath stone and is surrounded by four acres of multi‑award‑winning gardens. We are proud to have won awards at 5‑star level for over ten years and we are seeking sparkling new personalities to join our family.
SERVICE CHARGE – We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.
Come and join our team as a Duty Manager and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Duty Manager you will support the team and ensure we always provide exceptional service to our guests, helping them make memories that last a lifetime.
Check out some of the key points about the role:
- We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests, if they ask for help.
- We have fantastic accommodation for our guests, all our rooms are different so it is key to know all their different features.
- When we need new team members, you will recruit the best staff for our team.
- Have the pleasure of training our new staff to be as wonderful as our current staff.
- You spend a lot of your life at work, meaning often your colleagues become friends, and we encourage that.
- We want our employees to build close relationships across all teams.
- Ensuring all our guests have a memorable experience.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
Bonus: We have a management bonus scheme at our hotels – for all Heads of Department positions and above. We will let you know all about this at the interview!
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you’re the type of person that likes to learn and share the wisdom, get in touch!
Duty Manager in Bath employer: The Bath Priory Limited
Contact Detail:
The Bath Priory Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Bath
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the menu and the unique features of each room. This way, when you chat with us during the interview, you can show off your knowledge and passion for providing exceptional service.
✨Tip Number 2
Don’t be shy about reaching out! Send us a WhatsApp message with FAMILYFIRST to get the conversation started. It’s a great way to show your enthusiasm and get a feel for our team culture before the interview.
✨Tip Number 3
Be ready to share your experiences! Think about times you've gone above and beyond in customer service or how you've helped train new staff. We love hearing about your journey and how you can contribute to our family.
✨Tip Number 4
Flexibility is key! Show us that you’re adaptable and willing to muck in wherever needed. We value teamwork and want to see how you can fit into our close-knit family while helping create memorable experiences for our guests.
We think you need these skills to ace Duty Manager in Bath
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience and skills that align with our values and the responsibilities mentioned in the job description.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications quickly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at The Bath Priory Limited
✨Know the Menu Inside Out
As a Duty Manager, you'll need to be familiar with the dishes served at The Bath Priory. Take some time before your interview to study the menu and understand the ingredients and preparation methods. This will not only impress your interviewers but also show your commitment to providing exceptional service.
✨Show Your Personality
The hotel values sparkling personalities, so let yours shine during the interview! Be genuine and enthusiastic about the role. Share personal anecdotes that highlight your passion for hospitality and how you’ve made guests feel special in previous roles.
✨Emphasise Teamwork
Since the hotel culture revolves around teamwork and building relationships, be prepared to discuss your experiences working collaboratively. Share examples of how you've supported colleagues or contributed to a positive team environment in past jobs.
✨Ask About Development Opportunities
The Bath Priory offers unique development pathways and opportunities for progression. Show your ambition by asking about these during the interview. This demonstrates your eagerness to grow within the company and your long-term interest in being part of their family.
