At a Glance
- Tasks: Prepare cosy bedrooms for guests to ensure a restful night’s sleep.
- Company: Join a five-star hotel family known for its warm and welcoming culture.
- Benefits: Enjoy special rates for friends and family, free meals, and career growth opportunities.
- Other info: Flexible shifts from 18:00 to 21:00 with potential for internal promotions.
- Why this job: Bring your personality to work and make a real difference in guests' experiences.
- Qualifications: No experience needed; just a positive attitude and willingness to learn.
The predicted salary is between 10 - 12 € per hour.
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is a stunning Georgian house with 33 bedrooms built in honey‑coloured Bath stone and is surrounded by four acres of garden grounds. We are proud to have won five‑star level awards for over ten years and we are seeking sparkling new personalities to join our family.
Role Overview: Come and join our team as a Turndown Assistant and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Turndown Assistant you will prepare bedrooms for the evening, ready to welcome our wonderful guests for a wonderful night’s sleep. We welcome applications from candidates with no experience – this role is all about personality and attitude and we can teach you the rest.
Key Responsibilities:
- Make the room nice and cosy for guests to have a good night’s sleep.
- Maintain safety and keep COSHH training up to date.
- Act as a one‑team member, helping each other across departments from time to time.
- Work shifts from 18:00 to 21:00.
Benefits:
- Friends and family receive special rates.
- External confidential helpline for Employee Assistance Programme support.
- Free meals when on duty.
- Learning and development opportunities – our unique pathways allow everyone to grow.
- Career progression – we have made hundreds of internal promotions, including to General Manager level.
- Milestone awards – Champagne, afternoon tea, or dinner for you and someone special, plus extra special gifts such as longer stays, extra days off, or unique items chosen for you.
About Our Family of Hotels:
We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do and we believe everyone should feel included, special, and welcome – both our guests and team members.
Locations:
Our hotels include the award‑winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle, and the bustling City Centre Abode in Manchester, set in a nineteenth‑century textile factory two minutes from Piccadilly train station.
Turndown Assistant employer: The Bath Priory - Housekeeping
The Bath Priory, part of the Brownsword family of hotels, is an exceptional employer located in the heart of Bath, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With a focus on personality and attitude, we provide comprehensive training for our Turndown Assistants, alongside unique benefits such as career progression opportunities, milestone awards, and special rates for friends and family. Join us in a stunning Georgian setting where your contributions are valued, and every team member is encouraged to shine.
Contact Detail:
The Bath Priory - Housekeeping Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Turndown Assistant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around The Bath Priory and soak in the atmosphere. This will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Show off your personality! When you meet the team, let your sparkling personality shine through. Remember, they’re looking for someone who fits into their family vibe, so be yourself and don’t hold back!
✨Tip Number 3
Ask questions! During your chat, don’t hesitate to ask about the team culture or what a typical shift looks like. This shows you’re engaged and keen to be part of the family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Bath Priory.
We think you need these skills to ace Turndown Assistant
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Share a bit about what makes you unique and how you can contribute to our warm and welcoming culture.
Keep It Simple and Clear:Don’t overcomplicate things! Use clear and straightforward language in your application. We appreciate honesty and clarity, so make sure your passion for the role comes across without any fluff.
Highlight Your Attitude:Since we’re all about personality and attitude, make sure to emphasise your willingness to learn and grow. Even if you don’t have experience, show us that you’re eager to be part of our team and ready to embrace new challenges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our family at The Bath Priory!
How to prepare for a job interview at The Bath Priory - Housekeeping
✨Show Your Personality
This role is all about personality and attitude, so let yours shine through! Be yourself during the interview and share your passion for hospitality. Remember, they’re looking for sparkling new personalities to join their family.
✨Understand the Role
Familiarise yourself with what a Turndown Assistant does. Think about how you can make a room cosy and inviting for guests. Prepare some examples of how you would create a welcoming atmosphere, even if you don’t have direct experience.
✨Emphasise Teamwork
The hotel values a one-team approach, so be ready to discuss how you work well with others. Share any experiences where you’ve collaborated with a team, even in non-work settings, to show that you can contribute positively to their culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their training programmes or how they celebrate team milestones, which aligns with their focus on development and recognition.
