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For Companies Ref Number B01-05018
Professional Expertise
Student Well-being and Registry Department
Vice-President (Operations) (B01)
Location: London
Working Pattern: Full time
Salary: ÂŁ54,172-ÂŁ63,752
Contract Type: Permanent
Working Type: Hybrid
Available for Secondment: No
Closing Date: 04-May-2025
About Us
Student Operations is responsible for the student record – its management and quality – as well as the principal functions supporting the student lifecycle (e.g. exams, timetabling, curriculum information). The directorate is also responsible for student statutory reporting to external stakeholders (e.g. HESA, OfS, GMC). There is a close working relationship between Student Operations and SRS Education Services, as well as with the Office of the Vice-Provost (Education & Student Experience). The Curriculum Information Management Services team is success-oriented and enthusiastic in its approach to dealing with high volumes of queries whilst delivering an excellent service.
About The Role
The Curriculum Information Management Service is a recently formed team within UCL’s student administration. The team is responsible for managing all curriculum data within the student records system, and within our dedicated curriculum management software, currently being implemented.
As Curriculum Information Manager, you will oversee and enhance curriculum processes, ensuring alignment with UCL’s academic regulations and data policies. Collaborating with colleagues across faculties and departments, you’ll provide training, guidance, and support to system users while managing a team of Senior Curriculum Information Officers.
Key Responsibilities:
- Maintaining accurate programme and module records.
- Developing and refining processes.
- Ensuring compliance with institutional standards.
- Managing support and training, ensuring consistency and excellence in record-keeping.
- Working closely with technical teams and external suppliers to develop and support UCL’s academic model.
Interviews will be held on the week commencing the 19th of May 2025.
If you have any queries about the role, please contact Kate Ruffell (Head of Curriculum Information Management Services) at:
If you have any queries about the application process, please contact Passant Khalifa (Senior Recruiter) at:
About You
The successful candidate will have substantial experience of working in an administrative support role in a busy university environment, with excellent knowledge of the SITS system or other equivalent student records system. They will have demonstrable knowledge of curriculum data and the curriculum lifecycle, and a good understanding of downstream dependencies. They will also have an understanding of the quality assurance processes that govern the curriculum.
They will have experience in managing others, both directly and indirectly, and in influencing others to achieve common targets.
They will have excellent interpersonal skills in both written and oral communications, with an ability to prepare reports and plans and present these to variable audiences, including the ability to convey complex information to audiences with varying concerns and levels of understanding.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
You can read more about our commitment to Equality, Diversity and Inclusion here .
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.
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Contact Detail:
The Bartlett School of Planning UCL Recruiting Team
