General Manager in London

General Manager in London

London Full-Time No working from home possible
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At a Glance

  • Tasks: Lead The Barrowboy & Banker through an exciting transformation and enhance its hospitality offerings.
  • Company: Join Fuller’s, a diverse and supportive company that values authenticity.
  • Benefits: Competitive salary, bonus potential, discounts, and access to health plans.
  • Other info: Opportunities for career growth and a collaborative work environment.
  • Why this job: Be at the forefront of a major investment project in a vibrant London location.
  • Qualifications: Experience in high-volume hospitality operations and strong leadership skills.

General Manager
The Barrowboy & Banker, London Bridge
Up to £71,500 plus bonus and great benefits - Live out

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

We have an exceptional opportunity for an experienced General Manager to lead The Barrowboy & Banker, one of Fuller’s most high-profile businesses in the heart of London Bridge.

Moments from Borough Market and London Bridge Station, the business is perfectly positioned in one of London's busiest and most exciting hospitality locations. With one of Fuller’s biggest ever single-site investments planned for next year, this is a rare opportunity to lead the business through a major transformation and help shape its next chapter.

The investment will significantly enhance the existing offer and introduce hotel accommodation for the first time, creating a landmark pub and hotel destination. The successful General Manager will play a key role in bringing this vision to life, while continuing to drive the current business forward throughout this exciting period of change.

We are looking for an exceptional leader with experience running a large, high-volume and complex hospitality operation. Previous hotel experience is essential, along with strong commercial awareness, outstanding people leadership and the ability to lead confidently through change.

This is far more than a General Manager vacancy – it is an opportunity to lead one of Fuller’s most significant investment projects and establish The Barrowboy & Banker as one of our true flagship destinations.


What we can offer you:

  • Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
  • GM bonus is up to 100% of your salary
  • An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
  • Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
  • Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
  • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
  • Discounted hotel stays at hotels in the Fuller’s Family
  • Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
  • Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
  • Full induction and training
  • The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager:

  • Pride in being the driving force behind the success of the business.
  • Someone who can motivate and support the team as well as create a special atmosphere for customers.
  • A commercially minded individual.
  • A confident manager with great decision-making skills.
  • Ability to take ownership of problems.
  • Great communication skills
  • Passion for fresh food, great wines, and engaging service.

General Manager in London employer: The Barrow Boy & Banker, London Bridge

The Barrow Boy & Banker offers a dynamic and supportive work environment where team members are encouraged to thrive and grow. With a focus on career development and a vibrant atmosphere, employees enjoy generous discounts on food and drink while working in one of London's most popular pubs, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

The Barrow Boy & Banker, London Bridge Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Barrow Boy & Banker, London Bridge. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Barrow Boy & Banker, London Bridge

Don't be shy about reaching out to The Barrow Boy & Banker, London Bridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Manager in London

Leadership
Hospitality Management
Commercial Awareness
Decision-Making Skills
Team Motivation
Customer Service
Change Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Barrow Boy & Banker, London Bridge and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Barrow Boy & Banker, London Bridge

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!