Spa Receptionist in Oakham

We are looking for a highly professional Spa Receptionist to join our Spa team at The Barnsdale. Our hotel overlooks the beautiful Rutland landscape with a picturesque courtyard, providing fine dining using many ingredients sourced from the wealth of fine produce found in the locality. Encircled by idyllic surroundings on the north shore of Rutland Water, the hotel is a tranquil rural haven, close to the charming market towns of Oakham and Uppingham.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• Your Wellbeing Hub - from a 24/7 employee assistance programme, to gym classes, to nutritious recipes, to clinical counselling, to high street discounts and cashback.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £300.
• Flexible scheduling without split shifts.
• Complimentary team meals on shift.
• Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 4.

You will:

• Deliver an exceptional guest welcome, greeting all visitors warmly and managing all enquiries across phone, email, and in person with professionalism and care.
• Manage bookings and daily operations, including scheduling treatments, classes, tennis, and handling billing and payments through PremierCore.
• Maintain a professional and inviting spa environment by keeping reception and spa areas clean, tidy, well-stocked, and supporting general cleaning, towel and linen management.
• Uphold spa standards and safety procedures through regular pool and health & safety checks, adhering to all hygiene and legal requirements, and completing opening/closing procedures.
• Support the wider spa team by continually developing treatment, product, and hotel knowledge; attending required training and meetings; and assisting in all spa areas as needed.
• Any other duties as assigned.

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if this inspires you and you would like to be a part of our team on this exciting new adventure, we would love to hear from you!