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- Tasks: Welcome guests and create unforgettable experiences at our beautiful hotel.
- Company: Join The Barnsdale, a stunning hotel in picturesque Rutland.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts for you and your loved ones.
- Why this job: Be the friendly face that sets the tone for memorable guest visits.
- Qualifications: 1 year of experience in a fast-paced hospitality environment and excellent communication skills.
- Other info: Access to training, career development, and exciting industry trips.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for a bubbly and energetic Receptionist to join our Front Office team at The Barnsdale, Rutland. Our 46-bedroom hotel overlooks the beautiful Rutland landscape with a picturesque courtyard, with a kitchen brigade providing fine dining using many ingredients sourced from the wealth of fine produce found in the locality. Encircled by idyllic surroundings on the north shore of Rutland Water, the hotel is a tranquil rural haven, close to the charming market towns of Oakham and Uppingham.
As part of the reception team, you will be one of the first people to welcome our guests into our beautiful Hotel. You will help to create those enchanting moments which sets the tone for our guests’ visit, whether they have come for a dining experience or an overnight stay. Likewise, you will also be the final person our guests see, and your aim will be to give them a wonderful lasting impression that they will never forget.
We can offer you:
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
- Access to personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £300.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 4.
You will:
- Support the Reception Manager or Supervisor in the overall running of the Front Desk.
- Be comfortable working with various systems and technology, and take reservations on an ad-hoc basis via the phone.
- Have an eye for detail and be able to naturally build a relationship with guests who come through our hotel doors each day.
- Have an understanding of service recovery techniques, and be comfortable in handling guest complaints when they arise.
- Be a friendly people person and possess excellent communication skills.
- Be comfortable working independently, but equally as part of a bigger team.
- Undertake relevant training and development and be keen to progress your career through our support.
- Have at least 1 year’s experience in a busy, fast-paced hospitality environment.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
Receptionist in Oakham employer: The Barnsdale
Contact Detail:
The Barnsdale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Oakham
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with The Barnsdale's unique offerings and the local area. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your people skills! As a bubbly Receptionist, you'll need to charm guests from the moment they walk in. Role-play with friends or family to get comfortable with welcoming guests and handling any tricky situations that might come up.
✨Tip Number 3
Dress to impress! Since the job is all about creating a lasting impression, make sure you present yourself in a polished and professional manner. A smart outfit can really help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Barnsdale. Let's make this happen together!
We think you need these skills to ace Receptionist in Oakham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your bubbly and energetic personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charm and warmth into your words.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at The Barnsdale. Highlight your experience in hospitality and how it aligns with our values of creating enchanting moments for guests.
Be Detail-Oriented: Pay attention to the details in your application. Just like we expect from our reception team, we appreciate a polished presentation. Check for typos and ensure your formatting is neat and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at The Barnsdale
✨Show Your Personality
As a Receptionist, being bubbly and energetic is key! Make sure to let your personality shine through during the interview. Smile, maintain eye contact, and engage with your interviewer as if they were a guest. This will demonstrate your ability to create a warm atmosphere.
✨Know the Hotel Inside Out
Do your homework on The Barnsdale! Familiarise yourself with its services, the local area, and any recent news or events. This knowledge will not only impress your interviewer but also show that you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or creating memorable experiences. Think of specific examples from your past experience where you successfully resolved issues or went above and beyond for guests. This will showcase your problem-solving skills and customer service expertise.
✨Dress to Impress
First impressions matter, especially in hospitality! Dress smartly and ensure your appearance reflects the luxury and elegance expected at The Barnsdale. A polished look will convey your professionalism and commitment to the role right from the start.
