At a Glance
- Tasks: Support daily operations and lead a passionate team to deliver exceptional guest experiences.
- Company: Cubitt House, a collection of luxury pubs celebrating British heritage and hospitality.
- Benefits: Competitive pay, 50% off food & drink, flexible shifts, and apprenticeship opportunities.
- Other info: Enjoy monthly socials, cocktail training, and a supportive culture that values your growth.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.
We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Supervisor to join the team at The Barley Mow. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues.
Key Responsibilities
- Support the management team in overseeing daily front-of-house operations.
- Lead, motivate, and support team members to deliver excellent guest experiences.
- Ensure efficient service, smooth workflows, and adherence to operational standards.
- Assist with training, coaching, and developing team members.
- Monitor stock, rota planning, and service readiness to maintain quality and efficiency.
- Ensure compliance with health, safety, licensing, and hygiene standards.
- Handle guest queries, feedback, and any service issues promptly and professionally.
Skills & Experience
- Previous experience in a supervisory or senior front-of-house role in hospitality.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent organisational, communication, and problem-solving abilities.
- Friendly, approachable, and professional attitude.
- Hands‑on, adaptable approach with focus on service excellence.
- Full eligibility to work in the UK.
On The House
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Supervisor employer: The Barley Mow
Contact Detail:
The Barley Mow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cubitt House's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! As a Supervisor, you'll need to motivate your team. Think of examples from your past where you've led a group or solved a problem. This will help you shine during the interview and show that you’re ready to take charge.
✨Tip Number 3
Prepare for situational questions! Be ready to discuss how you'd handle guest queries or service issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to excellent service and how you’ve made a positive impact in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the values and culture of Cubitt House. Mention specific aspects of our pubs or the role that resonate with you, showing us why you’re a perfect fit for our team.
Highlight Leadership Skills: As a Supervisor, we want to see your leadership qualities. Include examples of how you've motivated and developed team members in the past, and how you can bring that experience to our pubs.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but ensure your language is clear and respectful, reflecting the warm atmosphere we create at Cubitt House.
How to prepare for a job interview at The Barley Mow
✨Know the Venue Inside Out
Before your interview, take some time to research The Barley Mow and other Cubitt House pubs. Familiarise yourself with their menus, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards in service.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you would handle guest complaints or operational challenges. Think of specific scenarios where you've turned a negative situation into a positive outcome. This will illustrate your quick thinking and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Inquire about team dynamics, training opportunities, or how they celebrate success within the pub. This shows you're not just interested in the job, but in being part of their community.