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For Companies At a Glance
- Tasks: Support daily operations and lead a passionate team to deliver exceptional guest experiences.
- Company: Cubitt House, a collection of luxury pubs celebrating British heritage and hospitality.
- Benefits: Competitive pay, 50% off food & drink, flexible shifts, and exciting perks.
- Other info: Enjoy fun staff socials, training opportunities, and a supportive culture.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Supervisor to join the team at The Barley Mow. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues.
Key Responsibilities
- Support the management team in overseeing daily front-of-house operations.
- Lead, motivate, and support team members to deliver excellent guest experiences.
- Ensure efficient service, smooth workflows, and adherence to operational standards.
- Assist with training, coaching, and developing team members.
- Monitor stock, rota planning, and service readiness to maintain quality and efficiency.
- Ensure compliance with health, safety, licensing, and hygiene standards.
- Handle guest queries, feedback, and any service issues promptly and professionally.
Skills & Experience
- Previous experience in a supervisory or senior front-of-house role in hospitality.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent organisational, communication, and problem-solving abilities.
- Friendly, approachable, and professional attitude.
- Hands‑on, adaptable approach with focus on service excellence.
- Full eligibility to work in the UK.
On The House
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Supervisor in City of Westminster employer: The Barley Mow
Contact Detail:
The Barley Mow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cubitt House and its pubs. Familiarise yourself with their values, menus, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your leadership skills! As a Supervisor, you'll need to motivate and support your team. Think of examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 3
Show off your problem-solving skills! In hospitality, things can get hectic. Prepare to discuss how you've handled challenging situations in the past, whether it's dealing with a difficult guest or managing a busy shift. This will highlight your ability to maintain high standards under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Cubitt House family. So, get your application in and let’s make some memorable moments together!
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to excellent service and how you’ve made a difference in previous roles. We want to see your personality and enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Supervisor role at The Barley Mow. Highlight relevant experience and skills that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’d be a great fit for our team without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Cubitt House family!
How to prepare for a job interview at The Barley Mow
✨Know Your Pubs
Before the interview, do your homework on Cubitt House and its pubs. Familiarise yourself with their seasonal menus, unique offerings, and the overall vibe of each location. This will show your genuine interest in the role and help you connect your experience to their values.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high service standards.
✨Emphasise Customer Service Excellence
Cubitt House prides itself on exceptional hospitality. Be ready to discuss how you've handled guest queries or complaints in the past. Share specific instances where you went above and beyond to ensure a memorable experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. Inquire about their training programmes, team culture, or how they celebrate staff achievements. This demonstrates your commitment to being part of their community.