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- Tasks: Lead the Quality Assurance team to ensure top-notch product quality and effective processes.
- Company: Join a dynamic company focused on delivering high-quality products with a collaborative spirit.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and flexible working options.
- Why this job: Make a real impact on product quality and drive continuous improvements in a supportive environment.
- Qualifications: Proven experience in Quality Assurance and strong analytical skills required.
- Other info: Great career development opportunities and a focus on employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a Quality Assurance Manager to join our Quality Assurance team based at our Head Office in South Shields. This role is responsible for driving product quality performance across the business both internally and externally to ensure a consistent approach is being applied to deliver Right First-Time products. You will work towards implementing effective quality processes and procedures internally in our warehouse QC area to enable effective and timely management of products delivered, while managing the sealing process and timely delivery of bulk product from key wax suppliers, which meet our customers' high expectations.
Responsibilities
- Responsible for warehouse QC team daily operations to drive warehouse quality inspection issues - following AQL, assessing any failed product.
- Resolve and communicate quality decisions, in collaboration with the QA Technicians on feedback to the supplier, agree actions required and follow up on improvement plans.
- Escalate as required to Head of Dept, Supply Chain/relevant warehouse teams/purchase ledger as per agreed escalation process.
- Implement and drive performance on Quality Correlation Process to enable effective flow of goods through the warehouse.
- Report AQL results monthly and contribute to the effective quality performance data for distribution to the business.
- Provide feedback on supplier performance, including AQL data to support factory visits.
- Drive effective reporting on faulty quality returns monthly.
- Work closely with the goods/in stock control team at the warehouse to ensure process through Goods In - QC - are controlled.
- Black seal approvals for wax/outerwear products.
- Communicate with relevant suppliers to ensure quality systems and processes are followed, and product is improved, help to resolve any ongoing issues.
- Track performance and agree action plans to drive improvements.
- Factory/supplier evaluations and visits for auditing.
- Manage direct report in terms of performance reviews/direction and support.
- Support Head of Dept on the creation of quality strategy and processes to drive continuous improvements.
- Apparel manufacturing background.
Qualifications
- Proven track record in Quality Assurance.
- Experience of using a PLM system.
- Global manufacturing experience.
- Analytical/statistical strength.
- Very good communication.
- Meticulous and detailed.
- Personable yet persuasive.
Benefits
- Discretionary Company bonus scheme.
- Staff discount.
- Staff shop.
- Healthcare cash plan.
- 25 days holiday as standard increasing with length of service plus bank holidays.
- Access to training and development activities to support your career development.
- Free onsite parking.
- Subsidised canteen.
- Operate hybrid & flexible working.
- 4pm finish on a Friday.
- Wellbeing support.
Quality Assurance Manager in South Shields employer: The Barbour
Contact Detail:
The Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its quality assurance processes. Show them you’re not just another candidate; demonstrate your passion for driving product quality and how you can contribute to their goals.
✨Tip Number 3
Practice common interview questions related to quality assurance. Think about your past experiences and how they align with the role. We want you to be ready to impress with your analytical skills and attention to detail!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Quality Assurance Manager in South Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience in quality assurance, especially any relevant warehouse QC operations and AQL knowledge. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team. Be personable yet persuasive, just like we value in our communication.
Showcase Your Analytical Skills: Since this role requires analytical and statistical strength, make sure to include examples of how you've used these skills in past roles. We love seeing how you’ve tackled quality issues and driven improvements!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Barbour
✨Know Your Quality Standards
Familiarise yourself with the specific quality standards and processes relevant to the role. Understand AQL (Acceptable Quality Level) and how it applies to warehouse operations. This will show that you’re not just a fit for the role, but that you’re already thinking about how to drive quality performance.
✨Showcase Your Analytical Skills
Prepare examples of how you've used analytical and statistical methods in previous roles to improve product quality. Be ready to discuss specific situations where your data-driven decisions led to tangible improvements. This will demonstrate your capability to contribute to the company's quality strategy.
✨Communicate Effectively
Since the role requires collaboration with suppliers and internal teams, practice articulating your thoughts clearly and persuasively. Think of scenarios where you successfully resolved quality issues through effective communication. This will highlight your interpersonal skills and ability to manage relationships.
✨Prepare Questions About Continuous Improvement
Have insightful questions ready about the company’s approach to continuous improvement in quality assurance. This shows your genuine interest in the role and your proactive mindset towards driving quality enhancements. It also gives you a chance to assess if the company aligns with your values.
