At a Glance
- Tasks: Manage maintenance schedules and support facilities operations in a fast-paced environment.
- Company: Join a leading FM provider in an iconic London location.
- Benefits: Competitive salary of up to £40,000 and permanent role with career growth.
- Other info: Office-based role with Monday to Friday hours, perfect for work-life balance.
- Why this job: Be part of a dynamic team and enhance your skills in facilities management.
- Qualifications: Experience in helpdesk administration and knowledge of CAFM systems required.
The predicted salary is between 40000 - 40000 £ per year.
Are you an experienced Maintenance Scheduler or Helpdesk Administrator looking for your next opportunity? Do you want to expand your experience within a growing Facilities Management environment? This is an excellent opportunity to join an established FM provider based in an iconic building in London Liverpool Street on a permanent basis.
You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.
Hours of Work / Details:
- 08:00am - 17:00pm, Monday to Friday (Office Based)
- Up to £40,000 per annum
- Permanent role
Key Responsibilities:
- Handling incoming and outgoing calls to support the facilities function in a professional manner
- Managing and maintaining the FM Helpdesk inbox
- Scheduling reactive maintenance call-outs and prioritising urgent requests
- Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
- Raising and processing purchase orders and supporting invoice administration
- Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
- Accurately inputting and updating data within the CAFM system
- Assigning tasks via CAFM (Concept or similar system)
- Raising corrective maintenance tasks following completed PPM visits
- Supporting Office and Contract Managers with general administrative duties
- Responding to queries from engineers, clients, and management
- Organising daily workload to ensure service level agreements are met
Requirements:
- Previous Helpdesk experience within Facilities Management/Construction
- Strong general administrative background
- Working knowledge of CAFM systems (Concept or similar)
- Confident IT skills including Microsoft Office
- Strong communication and organisational skills
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