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- Tasks: Provide onsite Mac support and troubleshoot Okta workflows in Central London.
- Company: Join a dynamic team focused on innovative tech solutions.
- Benefits: Gain hands-on experience with Mac OS and popular tools like G Suite and Zoom.
- Why this job: Perfect opportunity to enhance your tech skills while working in a vibrant city.
- Qualifications: Previous experience as a Mac Support Engineer and knowledge of Okta required.
- Other info: Onsite role with potential for career growth in tech support.
The predicted salary is between 36000 - 60000 £ per year.
My customer is looking for a dedicated Mac Support Engineer to help with issues up to L2. You will be working focused on an Okta workflow and keeping the lights on with basic Mac and Okta queries. The Mac Support Engineer is required to be onsite in Central London.
Responsibilities:
- Mac OS - Basic troubleshooting and support
- Okta - This experience is required; someone that can sort out Okta and Okta workflows
- BAU Support of Mac OS and Okta
- Onsite support in Central London
Qualifications / Experience:
- Previous experience in a Mac Support Engineer role
- G Suite: Configuration and Support would be beneficial
- Chrome: Configuration and Support would be beneficial
- Zoom: Configuration and Support would be beneficial
Mac Support Engineer in City of London employer: The Barbican
Contact Detail:
The Barbican Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mac Support Engineer in City of London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups or tech events in Central London where you can chat with potential employers and other Mac Support Engineers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! If you’ve got experience with Mac OS, Okta, G Suite, Chrome, or Zoom, make sure to highlight that in conversations. Bring examples of how you've solved problems in the past to showcase your expertise.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and apply directly! This way, you’ll stand out from the crowd and show that you’re genuinely interested in working with us as a Mac Support Engineer.
✨Tip Number 4
Prepare for interviews by brushing up on common Mac troubleshooting scenarios and Okta workflows. Practice explaining your thought process clearly, as communication is key in support roles. We want to see how you tackle issues step-by-step!
We think you need these skills to ace Mac Support Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Mac OS, Okta, and any relevant tools like G Suite, Chrome, and Zoom. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Mac Support Engineer role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills: As a Mac Support Engineer, troubleshooting is key. In your application, mention instances where you’ve successfully resolved issues, especially with Mac OS or Okta workflows. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at The Barbican
✨Know Your Mac Inside Out
Make sure you brush up on your Mac OS troubleshooting skills. Be ready to discuss common issues and how you would resolve them, especially those related to the specific version of Mac OS the company uses.
✨Get Familiar with Okta Workflows
Since Okta experience is a must, take some time to understand its workflows. Prepare to explain how you've used Okta in previous roles and be ready to tackle any scenario-based questions they might throw your way.
✨Show Off Your G Suite and Chrome Skills
Even if G Suite and Chrome support isn't the main focus, having solid knowledge in these areas can set you apart. Be prepared to discuss how you've configured and supported these tools in past positions.
✨Be Ready for Onsite Scenarios
As this role requires onsite support in Central London, think about how you would handle real-time issues in a busy environment. Prepare examples of how you've successfully managed urgent support requests in the past.
