Reservations & Guest Experience Coordinator in London

Reservations & Guest Experience Coordinator in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Barbary

At a Glance

  • Tasks: Manage guest enquiries and ensure a memorable dining experience from start to finish.
  • Company: Evelyn's Table, part of the innovative Studio Paskin group.
  • Benefits: Opportunities for growth in a luxury dining environment with a supportive team.
  • Other info: Flexible afternoon-evening shifts with potential for career advancement.
  • Why this job: Be the face of exceptional guest experiences and make every visit unforgettable.
  • Qualifications: Strong organisational skills and excellent communication abilities required.

The predicted salary is between 25000 - 30000 £ per year.

Evelyn's Table, part of Studio Paskin, seeks a Reservations & Guest Experience Coordinator to own the guest journey from enquiry to departure.

You will manage enquiries, confirm dietary needs, and ensure seamless communication with the team to deliver a personal, memorable visit.

Ideal candidates are organised, excellent communicators, and comfortable working afternoon-evening shifts in a luxury dining environment, with opportunities for growth within the group.

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Reservations & Guest Experience Coordinator in London employer: The Barbary

As a Head Chef with us, you'll thrive in a vibrant and dynamic kitchen where your culinary creativity is celebrated. We offer competitive salaries, a supportive work culture that encourages innovation, and ample opportunities for professional growth within our esteemed establishment. Join us to be part of a team that values passion and excellence in every dish we create.

The Barbary

Contact Details:

The Barbary Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Reservations & Guest Experience Coordinator in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Barbary. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Barbary

Don't be shy about reaching out to The Barbary directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Reservations & Guest Experience Coordinator in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Customer Service Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Barbary and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Barbary

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!