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- Tasks: Lead a team to deliver exceptional spa experiences and manage daily operations.
- Company: Join Bannatyne, a leader in health and wellness with a commitment to excellence.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in wellness while developing your career in a supportive environment.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as a Spa Manager!
Our Perks:
- B-fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Spa Manager:
- Oversee daily operations of the spa, ensuring a seamless and relaxing experience for all guests.
- Lead, motivate, and manage a team of skilled therapists and support staff.
- Develop and implement strategies to increase spa revenue and client satisfaction.
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required.
- Maintain the highest standards of cleanliness, safety and customer service.
- Manage inventory, budgets and scheduling to ensure efficient spa operations.
- Creating a positive and collaborative work environment promoting professional growth and development.
What we are looking for:
- Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Be KPI driven and results focused.
- Have dynamic interpersonal skills and a customer focused attitude.
- Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email.
- Proven experience of delivering excellent customer service.
- Be flexible and proactive in managing multiple priorities.
- The ability to make decisions, solve problems and take appropriate action.
- Experience of managing a team and strong people development skills.
- The ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
- It would be desirable if you had knowledge of ELEMIS products and treatments.
Why Bannatyne?
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you'll play a pivotal role in delivering the ultimate spa experience.
Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen!
Spa Beauty Manager in Scone employer: The Bannatyne Group
Contact Detail:
The Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Beauty Manager in Scone
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and beauty industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s who you know that can help you land that dream job!
✨Tip Number 2
Show off your skills! If you’ve got experience in delivering exceptional customer service or managing a team, make sure to highlight those during interviews. Use specific examples to demonstrate how you’ve made a positive impact in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to spas or wellness centres you admire and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining the Bannatyne family and making a difference in the wellness world!
We think you need these skills to ace Spa Beauty Manager in Scone
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for wellness and customer service right from the start. Share your experiences that highlight your passion for the spa industry and how you can contribute to creating exceptional experiences for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and qualifications we’re looking for, like your NVQ Level 2 & 3 Beauty Therapy qualifications. This shows us you’ve done your homework and are genuinely interested in the role.
Highlight Team Leadership Skills: Since this role involves leading a team, don’t forget to mention your experience in managing and developing staff. Share examples of how you've motivated your team to achieve great results and maintain high standards of service.
Keep It Professional Yet Personal: While we want to see your professional side, don’t hesitate to let your personality shine through. Use a friendly tone in your written application to show us you’re approachable and ready to connect with both clients and colleagues.
How to prepare for a job interview at The Bannatyne Group
✨Know Your Spa Treatments
Brush up on the various spa treatments you’ll be expected to perform, like massages and facials. Being able to discuss these confidently will show your expertise and passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and create a positive work environment, as this is crucial for a Spa Beauty Manager.
✨Understand Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a client, as this will resonate well with the interviewers.
✨Familiarise Yourself with ELEMIS Products
If you have knowledge of ELEMIS products, make sure to mention it! If not, do a bit of research beforehand. Showing that you’re proactive about learning can set you apart from other candidates.