At a Glance
- Tasks: Supervise cafe bar staff, ensuring excellent service and a welcoming atmosphere.
- Company: Join Bannatyne, a vibrant company focused on team growth and customer satisfaction.
- Benefits: Enjoy free meals, gym membership, flexible hours, and 28 days annual leave.
- Other info: Opportunities for personal development and a supportive team culture await you.
- Why this job: Lead a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 28500 - 30000 £ per year.
Are you a dynamic, customer focused individual who can manage a team effectively whilst maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Supervisor role!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Supervisor:
- Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training and performance management.
- Foster a positive and collaborative team environment, prompting professional growth and development.
- Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
- Maintain a welcoming and friendly atmosphere enhancing the overall member experience.
- Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs and maximising profits.
- Handling cash transactions, managing tills and ensuring accurate financial records.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Assist in planning and executing promotional activities to attract members and increase sales.
- Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts.
What we are looking for:
- Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Strong leadership and team management abilities.
- Excellent customer service and interpersonal skills.
- Good organisational and multitasking skills.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had proficiency in basic financial management and reporting. It would also be advantageous if you had knowledge of theme nights, party nights and organising member events.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.
As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.
If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Locations
Cafe Bar Supervisor in Newport, Wales employer: The Bannatyne Group
Bannatyne is an exceptional employer that prioritises a positive and inclusive work environment, offering a range of benefits including flexible schedules, complimentary meals, and extensive career development opportunities. Located in Bristol, our Cafe Bar Supervisor role allows you to lead a dedicated team while enjoying perks like free gym membership and discounted spa treatments, all within a supportive culture that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Supervisor in Newport, Wales
✨Tip Number 1
Network like a pro! Chat with friends, family, and even former colleagues about the Cafe Bar Supervisor role. You never know who might have a lead or insider info on openings at Bannatyne.
✨Tip Number 2
Get social! Follow Bannatyne on social media and engage with their posts. It’s a great way to show your interest and stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. We want you to shine and show off your leadership skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status there.
We think you need these skills to ace Cafe Bar Supervisor in Newport, Wales
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your customer service skills and how you’ve made a positive impact in previous roles. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Cafe Bar Supervisor role. Highlight relevant experience, especially in supervisory positions, and mention any specific skills that match the job description. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Bannatyne Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bannatyne’s values and what they expect from a Cafe Bar Supervisor. Brush up on your knowledge of food safety and hygiene regulations, as well as any relevant experience you have in managing teams and providing excellent customer service.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've successfully led a team in the past. Think about times when you’ve resolved conflicts, trained new staff, or improved service quality. This will demonstrate your ability to foster a positive team environment.
✨Customer Service is Key
Since this role is all about providing exceptional service, be ready to share your approach to handling customer complaints and ensuring a welcoming atmosphere. Highlight any experiences where you went above and beyond for customers to show that you truly understand the importance of great service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for professional development, or how success is measured in the Cafe Bar. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
