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- Tasks: Supervise cafe bar staff, ensuring excellent service and a welcoming atmosphere.
- Company: Join Bannatyne, a vibrant company focused on team success and customer satisfaction.
- Benefits: Enjoy free meals, gym membership, flexible hours, and career development opportunities.
- Why this job: Lead a passionate team and make a real impact in the hospitality industry.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
- Other info: Dynamic work environment with opportunities for personal growth and recognition.
The predicted salary is between 27332 - 27332 £ per year.
Are you a dynamic, customer focused individual who can manage a team effectively whilst maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Supervisor role!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Supervisor:
- Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training and performance management.
- Foster a positive and collaborative team environment, prompting professional growth and development.
- Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
- Maintain a welcoming and friendly atmosphere enhancing the overall member experience.
- Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs and maximising profits.
- Handling cash transactions, managing tills and ensuring accurate financial records.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Assist in planning and executing promotional activities to attract members and increase sales.
- Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts.
What we are looking for:
- Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Strong leadership and team management abilities.
- Excellent customer service and interpersonal skills.
- Good organisational and multitasking skills.
- Ability to work flexible hours, including weekends and holidays.
- It would be desirable if you had proficiency in basic financial management and reporting.
- It would also be advantageous if you had knowledge of theme nights, party nights and organising member events.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.
As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.
If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Cafe Bar Supervisor in Maidstone employer: The Bannatyne Group
Contact Detail:
The Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Bar Supervisor in Maidstone
✨Tip Number 1
Get to know the company culture before your interview. Check out Bannatyne's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Cafe Bar Supervisor role is all about providing top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, or how they celebrate staff achievements. It’s a great way to demonstrate your interest and get a feel for the workplace.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to join the Bannatyne family. Plus, it shows you’re proactive and keen on the opportunity. Let’s get you started on this exciting journey!
We think you need these skills to ace Cafe Bar Supervisor in Maidstone
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A bit of enthusiasm can go a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality or food and beverage industry. We’re looking for someone who can manage a team effectively, so share specific examples of your leadership skills and how you've contributed to a positive team environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Bannatyne family!
How to prepare for a job interview at The Bannatyne Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bannatyne’s values and the specifics of the Cafe Bar Supervisor role. Brush up on your knowledge of food safety and hygiene, as well as any relevant financial management skills. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your previous supervisory experience in the hospitality industry. Think of specific examples where you successfully managed a team or resolved customer complaints. Highlighting your leadership abilities will demonstrate that you can foster a positive team environment.
✨Customer Service is Key
Prepare to talk about how you ensure excellent customer service. Share anecdotes that illustrate your ability to handle inquiries and complaints professionally. Remember, the role is all about enhancing the member experience, so showing your passion for customer satisfaction is crucial.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at Bannatyne. This not only shows your enthusiasm for the role but also helps you gauge if it’s the right fit for you.