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- Tasks: Lead a dynamic team, ensuring top-notch service and quality in our cafe bar.
- Company: Join Bannatyne, a supportive and inclusive workplace focused on growth.
- Benefits: Enjoy free meals, gym membership, flexible hours, and career development opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong customer service skills required.
- Other info: Opportunity for bonuses and recognition in a vibrant work environment.
The predicted salary is between 28000 - 30000 £ per year.
Hours: 40 hours per week
Rate of Pay: £13.60 per hour
Location: Orpington
Are you a dynamic, customer focused individual who can manage a team effectively whilst maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Manager role!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Manager:
- Oversee daily operation of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Supervise and coordinate the activities of cafe bar staff, including scheduling training and performance management.
- Foster a positive and collaborative team environment, promoting professional growth and development.
- Provide exceptional customer service and ensure all staff do the same, handle customer inquiries, complaints and feedback professionally.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Develop strategies to improve customer satisfaction.
- Manage the cafe bar budget, controlling costs and maximising profits.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Handle cash transactions, manage tills and ensure accurate financial records are maintained.
- Assist in planning and executing promotional activities to attract members and increase sales.
- Ensuring consistently meet or exceed key performance indicators (KPI's), such as sales targets, customer satisfaction scores, and operational efficiency, will qualify the Café Bar Manager for a performance-based bonus.
- Required to support the Club and work Duty Management shifts, being responsible for the club during these shifts.
What we are looking for:
- Proven experience in a cafe or management role within the hospitality or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Good financial acumen and experience with budget management.
- Knowledge and experience of health and safety regulations.
- Ability to work under pressure and manage multiple tasks.
- Proactive and results driven, highly organised with a strong attention to detail.
- Flexible and able to adapt to changing priorities and strong problem solving skills.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge of theme nights, party nights and organising member events.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development and a supportive team culture.
As a Cafe Bar Manager, you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.
If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Cafe Bar Manager in London employer: The Bannatyne Group
Contact Detail:
The Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Bar Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Bannatyne's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or handled a tough situation. This will help you shine during the interview and demonstrate your skills as a Cafe Bar Manager.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they measure success. It’s a great way to engage with the interviewer and show you’re serious about the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're keen on joining the Bannatyne family!
We think you need these skills to ace Cafe Bar Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and leading a great team.
Tailor Your CV: Make sure your CV is tailored to the Cafe Bar Manager role. Highlight your relevant experience in management and customer service, and don’t forget to mention any specific achievements that demonstrate your skills in these areas.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Bannatyne family!
How to prepare for a job interview at The Bannatyne Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bannatyne’s values and the specifics of the Cafe Bar Manager role. Brush up on your knowledge of health and safety regulations, customer service excellence, and budget management. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in managing teams. Think of specific examples where you’ve successfully led a team, handled conflicts, or improved customer satisfaction. Highlighting these experiences will demonstrate your capability to foster a positive team environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like a dissatisfied customer or a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will help you stand out as a proactive candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.