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- Tasks: Lead a team to deliver exceptional spa experiences and manage daily operations.
- Company: Join Bannatyne, a leader in health and wellness with a commitment to excellence.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in wellness while developing your career in a supportive environment.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and strong customer service skills.
The predicted salary is between 29000 - 35000 £ per year.
Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as a Spa Manager!
Our Perks:
- B-fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Spa Manager:
- Oversee daily operations of the spa, ensuring a seamless and relaxing experience for all guests.
- Lead, motivate, and manage a team of skilled therapists and support staff.
- Develop and implement strategies to increase spa revenue and client satisfaction.
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required.
- Maintain the highest standards of cleanliness, safety and customer service.
- Manage inventory, budgets and scheduling to ensure efficient spa operations.
- Creating a positive and collaborative work environment promoting professional growth and development.
What we are looking for:
- Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Be KPI driven and results focused.
- Have dynamic interpersonal skills and a customer focused attitude.
- Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email.
- Proven experience of delivering excellent customer service.
- Be flexible and proactive in managing multiple priorities.
- The ability to make decisions, solve problems and take appropriate action.
- Experience of managing a team and strong people development skills.
- The ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
- It would be desirable if you had knowledge of ELEMIS products and treatments.
Why Bannatyne?
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you'll play a pivotal role in delivering the ultimate spa experience.
Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen!
Spa Beauty Manager in Leeds employer: The Bannatyne Group
Contact Detail:
The Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Beauty Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and beauty industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s who you know that can help you land that Spa Manager role!
✨Tip Number 2
Show off your skills! If you have the chance, demonstrate your expertise in beauty therapy during interviews or networking events. Bring along a portfolio of your work or even offer a mini treatment to showcase your talent. It’s all about making a memorable impression!
✨Tip Number 3
Research the company culture! Before applying, dive into Bannatyne's values and what they stand for. Tailor your approach to show how your passion for wellness aligns with their mission. This will make you stand out as a candidate who truly fits the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there. So, get your application in and let’s get you on the path to becoming a Spa Manager at Bannatyne!
We think you need these skills to ace Spa Beauty Manager in Leeds
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for wellness and customer service shine through in your application. We want to see how passionate you are about creating exceptional experiences for guests!
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in managing teams and delivering top-notch customer service. We love seeing how your skills align with what we’re looking for!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Spa Manager role. Share specific examples of your achievements and how they relate to our values at Bannatyne.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Bannatyne Group
✨Know Your Spa Treatments
Make sure you brush up on the various spa treatments offered, especially those using ELEMIS products. Being able to discuss these treatments confidently will show your passion and expertise in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and create a positive work environment, as this is crucial for a Spa Manager role.
✨Demonstrate Customer Service Excellence
Be ready to share specific instances where you've gone above and beyond for customers. This will illustrate your commitment to delivering exceptional experiences, which is key for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.