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- Tasks: Lead a team to deliver exceptional spa experiences and manage daily operations.
- Company: Join Bannatyne, a leader in health and wellness with a focus on innovation.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in wellness while developing your career in a supportive environment.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and strong customer service skills.
The predicted salary is between 32000 - 40000 £ per year.
Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as a Spa Manager!
Our Perks:
- B-fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Spa Manager:
- Oversee daily operations of the spa, ensuring a seamless and relaxing experience for all guests.
- Lead, motivate, and manage a team of skilled therapists and support staff.
- Develop and implement strategies to increase spa revenue and client satisfaction.
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required.
- Maintain the highest standards of cleanliness, safety and customer service.
- Manage inventory, budgets and scheduling to ensure efficient spa operations.
- Creating a positive and collaborative work environment promoting professional growth and development.
What we are looking for:
- Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Be KPI driven and results focused.
- Have dynamic interpersonal skills and a customer focused attitude.
- Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email.
- Proven experience of delivering excellent customer service.
- Be flexible and proactive in managing multiple priorities.
- The ability to make decisions, solve problems and take appropriate action.
- Experience of managing a team and strong people development skills.
- The ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge of ELEMIS products and treatments.
Why Bannatyne?
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you'll play a pivotal role in delivering the ultimate spa experience.
Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen!
Spa Beauty Manager in Fraserburgh employer: The Bannatyne Group
Contact Detail:
The Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Beauty Manager in Fraserburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and beauty industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you have the chance, offer to demonstrate your expertise in beauty therapy during interviews or networking events. This could be a mini facial or a quick consultation. It’s a great way to leave a lasting impression!
✨Tip Number 3
Research the company culture! Before your interview, dive into Bannatyne's values and mission. Tailor your responses to show how your passion for wellness aligns with their goals. It’ll show you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Spa Beauty Manager in Fraserburgh
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for wellness and customer service right from the start. Share your experiences that highlight your love for the spa industry and how you can contribute to creating exceptional experiences for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and qualifications we’re looking for, like your NVQ Level 2 & 3 Beauty Therapy qualifications. This shows us you’ve done your homework and are genuinely interested in the role.
Highlight Team Leadership Skills: Since managing a team is key for this role, share examples of how you've successfully led and motivated others in previous positions. We want to know how you create a positive work environment and promote professional growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Bannatyne Group
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with Bannatyne's spa offerings, especially ELEMIS products and treatments. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams. Share specific examples of how you've motivated staff or improved customer service. Highlighting your ability to create a positive work environment will resonate well with the interviewers.
✨Demonstrate Customer Focus
Since this role is all about delivering exceptional experiences, think of instances where you went above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.