At a Glance
- Tasks: Supervise cafe bar staff, ensuring excellent service and a welcoming atmosphere.
- Company: Join Bannatyne, a vibrant company focused on team growth and customer satisfaction.
- Benefits: Enjoy free meals, gym membership, flexible hours, and 28 days annual leave.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Lead a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 28500 - 30000 £ per year.
Are you a dynamic, customer focused individual who can manage a team effectively whilst maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Supervisor role!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Supervisor:
- Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training and performance management.
- Foster a positive and collaborative team environment, prompting professional growth and development.
- Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
- Maintain a welcoming and friendly atmosphere enhancing the overall member experience.
- Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs and maximising profits.
- Handling cash transactions, managing tills and ensuring accurate financial records.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Assist in planning and executing promotional activities to attract members and increase sales.
- Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts.
What we are looking for:
- Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Strong leadership and team management abilities.
- Excellent customer service and interpersonal skills.
- Good organisational and multitasking skills.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had proficiency in basic financial management and reporting. It would also be advantageous if you had knowledge of theme nights, party nights and organising member events.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.
As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.
If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Cafe Bar Supervisor in Bristol employer: The Bannatyne Group
Bannatyne is an exceptional employer that prioritises a positive and inclusive work environment, offering a range of benefits including flexible schedules, complimentary meals, and extensive career development opportunities. Located in Bristol, our Cafe Bar Supervisor role allows you to lead a dedicated team while enjoying perks such as free gym membership and discounted spa treatments, all within a supportive culture that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Supervisor in Bristol
✨Tip Number 1
Network like a pro! Chat with friends, family, and even former colleagues about the Cafe Bar Supervisor role. You never know who might have a lead or insider info that could help us land that job!
✨Tip Number 2
Get social! Follow Bannatyne on social media and engage with their posts. It shows your interest and can help us stand out when they see our enthusiasm for the brand.
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality and team management. We want to showcase our leadership skills and customer service experience, so let’s nail those answers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up!
We think you need these skills to ace Cafe Bar Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made a positive impact in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Cafe Bar Supervisor role. Use keywords from the job description, like 'team management' and 'customer service', to show we’re on the same page about what’s important.
Highlight Leadership Experience:Since this role involves supervising a team, be sure to emphasise any leadership experience you have. Talk about how you’ve trained staff or managed a team, and how you fostered a positive work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Bannatyne family!
How to prepare for a job interview at The Bannatyne Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Cafe Bar Supervisor role. Familiarise yourself with the responsibilities listed in the job description, such as team management, customer service, and inventory control. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Cafe Bar Supervisor, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you fostered a positive environment and encouraged professional growth among your colleagues.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you provided excellent customer service or resolved complaints effectively. This will showcase your interpersonal skills and ability to maintain a welcoming atmosphere, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or upcoming events at the cafe bar. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
