At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and a welcoming atmosphere.
- Company: Join Bannatyne, a vibrant company focused on hospitality and team growth.
- Benefits: Enjoy free meals, gym membership, flexible hours, and career development opportunities.
- Other info: Be part of a supportive team culture with exciting career growth potential.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality and strong customer service skills.
The predicted salary is between 28500 - 30000 £ per year.
Are you a dynamic, customer focused individual who can manage a team effectively whilst maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Supervisor role!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Supervisor:
- Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training and performance management.
- Foster a positive and collaborative team environment, prompting professional growth and development.
- Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
- Maintain a welcoming and friendly atmosphere enhancing the overall member experience.
- Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs and maximising profits.
- Handling cash transactions, managing tills and ensuring accurate financial records.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Assist in planning and executing promotional activities to attract members and increase sales.
- Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts.
What we are looking for:
- Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Strong leadership and team management abilities.
- Excellent customer service and interpersonal skills.
- Good organisational and multitasking skills.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had proficiency in basic financial management and reporting. It would also be advantageous if you had knowledge of theme nights, party nights and organising member events.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.
As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.
If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Cafe Bar Supervisor in Bath employer: The Bannatyne Group
Bannatyne is an exceptional employer that prioritises a positive and inclusive work environment, offering a range of benefits including flexible schedules, complimentary meals, and extensive career development opportunities. Located in Bristol, our Cafe Bar Supervisor role allows you to lead a dedicated team while enjoying perks such as free gym membership and discounted spa treatments, all within a supportive culture that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Supervisor in Bath
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Get social! Follow Bannatyne on social media and engage with their posts. This shows your interest and can help you stay updated on job openings and company culture.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. We want you to shine, so think of examples from your past experiences that highlight your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bannatyne family!
We think you need these skills to ace Cafe Bar Supervisor in Bath
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made a positive impact in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Cafe Bar Supervisor role. Use keywords from the job description, like 'team management' and 'customer service', to show we’re on the same page about what’s important.
Highlight Leadership Experience:Since this role involves supervising a team, be sure to emphasise any leadership experience you have. Talk about how you’ve trained or managed others, and how you foster a positive team environment.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Bannatyne Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bannatyne’s values and what they stand for. Research their cafe bar operations and think about how your previous experience aligns with their expectations. This will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cafe Bar Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past where you've successfully managed a team or resolved conflicts. Highlighting these experiences will help you stand out as a candidate who can foster a positive team environment.
✨Customer Service is Key
Bannatyne places a high value on customer service. Be ready to discuss how you’ve handled difficult customer situations in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
