At a Glance
- Tasks: Lead a global team to enhance platform stability and drive automation in production services.
- Company: Dynamic financial services firm focused on innovation and excellence.
- Benefits: Competitive pay, wellbeing programmes, flexible resources, and growth opportunities.
- Other info: Join a collaborative culture with opportunities for strategic influence and career advancement.
- Why this job: Shape the future of trading technology while making a real impact in a fast-paced environment.
- Qualifications: Extensive leadership experience in production services and application support for critical platforms.
The predicted salary is between 63000 - 77000 £ per year.
In this senior leadership role, you will define and drive the global Production Services strategy for FX Execution Services, aligning support with business priorities and risk objectives. You will lead a global team of production services managers, engineers, and support professionals to improve platform stability and incident management. By championing automation, AI, and observability, you’ll reduce manual work and raise service quality across mission-critical platforms. You’ll influence executive stakeholders and shape service delivery models in a fast-paced trading environment.
Pay / Benefits
- competitive compensation
- wellbeing programs
- paid leaves
- volunteer time
- flexible global resources
- growth opportunities
Responsibilities
- Define and execute the global Production Services strategy to align with business priorities and risk objectives
- Lead and develop a global team of production services managers, engineers, and support professionals across regions
- Strengthen incident, problem, change, and escalation management to improve stability and reduce recurring issues
- Champion automation-first initiatives leveraging AI, observability, and modern engineering practices
- Provide strategic leadership across EFX platforms with deep understanding of front-to-back trade flows and market structure
- Serve as trusted advisor to senior leaders influencing investment priorities and service delivery models
- Drive improvements in availability, resiliency, SLA performance, incident reduction, and time to restore service for critical platforms
Key requirements
- Significant leadership experience in global production services and application support for mission-critical platforms
- Proven track record building and managing large global teams including managers and senior technical leaders
- Demonstrated success in incident, problem, and change management with measurable stability improvements
- Automation-first and AI-enabled mindset with experience in observability, tooling, and process automation
- Deep technical and operational experience across production environments (monitoring, resiliency, cloud, middleware, infrastructure)
- Experience with EFX, Capital Markets, or electronic trading platforms and understanding of trading workflows
- Strong executive communication, stakeholder management, and cross-functional collaboration
- Hands-on experience with Windows and Linux, CI/CD pipelines, and messaging (Kafka, MQ); programming/scripting in Java and Python
- Executive presence
- Collaborative leadership
- Strategic influence
- Windows
- Linux
- CI/CD
Senior Vice President, Production Services Application Support employer: The Bank of New York Mellon
At BNY, we pride ourselves on fostering a culture of innovation and collaboration, making it an exceptional place for professionals in the financial services sector. Located in London, our team enjoys access to cutting-edge technology and a commitment to employee growth through competitive compensation, comprehensive benefits, and a focus on wellbeing. Join us to be part of a forward-thinking organisation that values bold ideas and empowers you to make a meaningful impact in the world of digital assets and payments.
Contact Details:
The Bank of New York Mellon Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vice President, Production Services Application Support
✨Tip Number 1: Tap Into Professional Networks
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We think you need these skills to ace Senior Vice President, Production Services Application Support
Some tips for your application 🫡
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Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in The Bank of New York Mellon and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
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How to prepare for a job interview at The Bank of New York Mellon
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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✨Connect with Company Goals
Familiarise yourself with The Bank of New York Mellon's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
