Overview
In this role you will lead a content governance framework and oversee ongoing content quality across Sales Enablement and Deal teams. You will own Global Payments & Trade narratives and ensure alignment with business priorities while shaping structured content processes and calendars. You’ll collaborate with Marketing, Product, Sales, and Proposal teams to reuse content, streamline workflows, and reduce duplication. The role includes driving adoption of standards and exploring AI-enabled improvements to content operations for measurable impact.
Pay / Benefits
- competitive compensation
- comprehensive benefits
- wellbeing programs
- paid leaves including paid volunteer time
- flexible global resources
- pay-for-performance
Responsibilities
- Lead the development and management of a content governance framework across Sales Enablement and Proposal & DDQ content
- Oversee content maintenance and quality assurance across Seismic, Loopio, and SharePoint
- Own and evolve Global Payments & Trade narratives, messaging, and strategic content
- Develop and maintain structured processes for content creation, review, publication, archival, and retirement
- Establish and manage a content maintenance calendar informed by priorities, updates, events, and regulatory requirements
- Partner with Marketing, Product, Sales, and Proposal & DDQ teams to identify content reuse opportunities and reduce duplication
- Create efficient content workflows that minimize subject matter expert involvement and centralize feedback
- Identify and implement AI and automation opportunities to improve content operations (workflow, searchability, summarization, tagging, maintenance)
- Use content performance data, usage analytics, and stakeholder feedback for continuous improvement
- Drive adoption of content standards, governance practices, and new tools via stakeholder engagement and change management
Key requirements
- A number of years relevant experience in content strategy, content governance, sales enablement, marketing, or product-related functions
- Demonstrated experience managing complex content libraries, editorial calendars, or structured content maintenance programs
- Proven experience establishing or supporting content governance practices, including ownership models, review processes, version control, taxonomy, and metadata standards
- Excellent writing, editing, and communication skills, with strong attention to detail and consistency
- Strong organizational, project management, and prioritization skills
- Ability to manage multiple stakeholders and deliver results in a highly matrixed environment
- Demonstrated ability to improve processes and enhance operational efficiency
- Excellent written and verbal communication
- Attention to detail
- Strong collaboration and stakeholder management
- Content governance
- Seismic
- Loopio
Vice President, Content Strategy & Governance – Deal Management, Global Payments & Trade in London employer: The Bank of New York Mellon
At BNY, we pride ourselves on fostering a culture of innovation and collaboration, making it an exceptional place for professionals in the financial services sector. Located in London, our team enjoys access to cutting-edge technology and a commitment to employee growth through competitive compensation, comprehensive benefits, and a focus on wellbeing. Join us to be part of a forward-thinking organisation that values bold ideas and empowers you to make a meaningful impact in the world of digital assets and payments.
Contact Details:
The Bank of New York Mellon Recruitment Team
